2020
DOI: 10.1038/s41562-020-00939-z
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Complacency, panic, and the value of gentle rule enforcement in addressing pandemics

Abstract: The impact of pandemics is magnified by the coexistence of two contradicting reactions to rare dire risks: panic and the 'it won't happen to me' effect that hastens spread of the disease. We review research that clarifies the conditions that trigger the two biases, and we highlight the potential of gentle rule enforcement policies that can address these problematic conditions.

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Cited by 37 publications
(34 citation statements)
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“…There seems to be a wide range of differences among people concerning how dangerous a health threat the coronavirus pandemic actually is. As recent research shows ( Erev et al, 2020 ), on one hand, there are those who do not agree with the scientific and governmental census on the virus, think that they are invincible and who are, therefore, less likely to follow the recommended guidelines such as wearing masks and human distancing ( Freeman et al, 2020 ). Indeed, the pandemic has shown how compliance to recommended, and even required, rules and recommendations can become a major problem for policy makers ( Muller and Rau, 2021 ).…”
Section: Theoretical Frameworkmentioning
confidence: 99%
“…There seems to be a wide range of differences among people concerning how dangerous a health threat the coronavirus pandemic actually is. As recent research shows ( Erev et al, 2020 ), on one hand, there are those who do not agree with the scientific and governmental census on the virus, think that they are invincible and who are, therefore, less likely to follow the recommended guidelines such as wearing masks and human distancing ( Freeman et al, 2020 ). Indeed, the pandemic has shown how compliance to recommended, and even required, rules and recommendations can become a major problem for policy makers ( Muller and Rau, 2021 ).…”
Section: Theoretical Frameworkmentioning
confidence: 99%
“…Unfortunately, analysis of decisions from experience suggests people are unlikely to naturally adopt responsible behaviors in a pandemic, even if it is in their best interest to do so (Erev et al, 2020). This unfortunate prediction is consistent with evidence showing that, absent supervisory enforcement, workers often fail to engage in safe behaviors like using protective gear, even if they perceive the potential risk to be higher than it truly is (Zohar & Erev, 2007).…”
mentioning
confidence: 71%
“…When the pandemic hit, the situation led to social media panic and fear mongering among the public due to misinformation and fake news, panic or mass buying of surgical masks, and bulk purchase of other essential supplies [ 50 , 51 ]. The interconnected impacts of COVID-19 call for collaboration among multiple stakeholders across disciplines to develop effective measures in curbing the impacts of the pandemic on society [ 52 ].…”
Section: Calling For Evolutionary Governancementioning
confidence: 99%