2019
DOI: 10.1007/s11071-019-04898-7
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Complexity and implications on channel conflict under the uncertain impacts of online customer reviews

Abstract: With the development of e-commerce, the channel conflict between online channel and traditional channel becomes more and more salient. While the literature on channel conflict is abundant, the increasingly significant impacts of online customer reviews are rarely considered. Inspired by this, this paper investigates this channel conflict under the impacts of online customer reviews in a dual-channel supply chain, where channel conflict is represented by a dynamic competition between online retailer and traditi… Show more

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Cited by 19 publications
(9 citation statements)
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“…Moreover, some scholars have conducted research on channel conflicts in different scenarios. For example, Soysal et al [9], Du et al [10], Guo [11] and Yu et al [2] consider how consumers preferences affect channel conflicts in a dual-channel structure supply chain. He et al [12] consider a closed-loop supply chain with dual channels subsidized by government.…”
Section: A Channel Conflictsmentioning
confidence: 99%
“…Moreover, some scholars have conducted research on channel conflicts in different scenarios. For example, Soysal et al [9], Du et al [10], Guo [11] and Yu et al [2] consider how consumers preferences affect channel conflicts in a dual-channel structure supply chain. He et al [12] consider a closed-loop supply chain with dual channels subsidized by government.…”
Section: A Channel Conflictsmentioning
confidence: 99%
“…In traditional game theory, it is often assumed that participants are bounded rational and that participants are fully informed; however, the problem of incomplete information and bounded rationality is evident due to the complexity of the economic environment [19]. Evolutionary game is studied with a bounded rational group of participants [20][21][22][23][24][25][26]. In the continuous dynamic gaming, the lowyield strategy choice is constantly eliminated by the highyield strategy choice; after repeated gaming, elimination, and choice, the gaming parties achieve stability at the relative maximum benefit [27].…”
Section: Evolutionary Game Modelmentioning
confidence: 99%
“…It can be concluded that a lower adjustment speed of the ODM makes the system more stable, and the equilibrium gradually loses its stability and even reaches chaos as this adjustment speed increases. Figure 4 shows the LLE with respect to the adjustment speed β d corresponding to the bifurcation diagrams in Figure 3, where LLE is also an indicator to inspect the set of parameters that makes trajectory converge to periodic orbit, quasiperiodic, and chaotic attractor over time [19,26]. With the increase in β d , the evolution of the system becomes more and more complex.…”
Section: Analysis Of Dynamicsmentioning
confidence: 99%
“…Zhang and Wang [25] examined two dynamic pricing strategies in a dualchannel supply chain with considering service value and focused on the effect of service value on decisions and an insight into complexity. Guo [26] investigated the channel conflict represented by a dynamic competition between online retailers and traditional retailers and discussed the impact of online customer reviews in a dual-channel supply chain from a dynamic perspective. Bischi et al [27] studied the evolutionary dynamics in club goods binary games with social influence.…”
Section: Introductionmentioning
confidence: 99%