Comprehensive Analysis and Evaluation of Metro Transfer Time Perception

Abstract

With the development of rail transit network, the transfer between different subway lines has become an inevitable travel activity for many travelers. Considering the importance of passenger's transfer experience, this study selects the metro transfer time perception from the passenger's point of view as the research object. Based on the perceived and actual transfer data of Beijing subway passengers, the paired-samples T test is used to verify the differences in passengers' perception of transfer. Then this study constructs the ordinal logistic regression model to analyze the influencing factors of transfer time perception, and explores ways to reduce it through scenario analysis. The results show that transfer passengers generally overestimate their transfer time and transfer distance. Additionally, the actual transfer waiting time is a key influencing factor because its reduction will significantly cause the decline in transfer time perception, especially when it is reduced to "3 minutes to 5 minutes".

Perceived and actual travel times in a multi-modal urban public transport network: comparing survey and AVL data

“…Although the idea of distortion of travel time perception is not new (O'Farrell and Markham 1974), so far only few studies have looked at the perception of travel times in public transport. Several legs of the public transport journey were studied, which are known to have different valuations by travelers (Wardman 2014): in-vehicle travel times (Meng et al 2018;Diab and El-Geneidy 2012;Varotto et al 2014), waiting times (Fan et al 2016;Psarros et al 2011;Watkins et al 2011), walking times (Dewulf et al 2012) and transfer times (Hua et al 2018).…”