This paper presents artificial neural network (ANN) models which, considering physical variables (e.g. air temperature, relative humidity, horizontal luminance, sound pressure level, and density of people), qualitative and quantitative objective variables (e.g. gender, income level, age, education level and occupation), and subjective variables (e.g. behavior of respondent, brightness evaluation, acoustic comfort), are capable of predicting the subjective loudness in underground shopping streets. All models were properly trained for the prediction by determining the parameters for ANN, such as hidden layers, nodes, iterations, and training functions. Validation tests were conducted to ensure the accuracy of all the ANN models. Different ANN models have been developed, named general, group and individual models depending on their applicability. Prediction results indicate that the general model has the best generality, but its prediction correlation coefficient between outputs and desired targets is approximately 0.60. The individual model gives good predictions, with a correlation coefficient of approximately over 0.70 between outputs and desired targets. However, its applicability is limited. The group model has good generality, with a correlation coefficient of over 0.65 between outputs and desired targets. In conclusion, the group model is suitable for practical use in the design process. © 2012 Institute of Noise Control Engineering.