Conceptualizing E-Government from Local Government Perspectives

Abstract

Over the past two decades, governments have used information and communication technologies (ICTs) to integrate their internal functions and improve their delivery of services. Scholars and practitioners have conceptualized these various ICT trends and referred to them collectively as e-government. As the number of citizens using the Internet and mobile technologies increases, the public sector is constantly innovating to keep pace with the changing technologies and citizens’ expectations. This essay reviews the academic literature on e-government among local governments and explores the issues related to its adoption and implementation. Adopting an e-government stages perspective with attention to institutional capacity, the essay examines the factors and determinants of local e-government success. The essay concludes with directions for future research on e-government and innovation in local governments.

Stages and Determinants of E-Government Development: A Twelve-Year Longitudinal Study of Global Cities

“…We have chosen to present our model using a three-part institutionalist framework that sees government innovation as the result of internal and external characteristics of public organizations (Frumkin and Galaskiewicz 2004;Manoharan and Ingrams, 2018;. According to Eom (2013:880), this "institutional approach helps e-government researchers not only to locate constraints on actors in e-government policy processes and structural factors that influence the interactions among them, but also to focus on mediators of the impact of information technologies and various environmental factors."…”

Sistem Informasi Pemerintahan Daerah: e-Budgeting untuk Mewujudkan Akuntabilitas Pemerintah Daerah

“…E-government adalah fenomena yang kompleks dan merupakan persimpangan berbagai dimensi seperti einformasi, e-transaksi, dan e-partisipasi. Konsep dan praktik e-government didefinisikan dengan berbagai istilah seperti pemerintahan digital, pemerintahan online, dan saat ini dengan teknologi canggih seperti pemerintahan seluler, pemerintahan yang ada di mana-mana, dan pemerintahan cerdas [2]. Menurut [3] sistem e-Government Indonesia belum setara dengan negara di tingkat Asia, seperti Singapura, Jepang dan Israel dengan nilai EGDI mulai dari 0,75 -1,00 (high-EDGI).…”

Analisis Pelayanan Publik Berbasis Media Sosial

“…Perkembangan Teknologi Informasi dan Komunikasi (TIK) telah memberkan tawaran pelayanan publik yang berbasis elektronik (Manoharan & Ingrams, 2018). Tujuan utama dibentuknya sebuah pelayanan publik berbasis digital adalah agar lembaga pemerintah dapat menyediakan pelayanan publi yang baik.…”