2020
DOI: 10.1016/j.jretai.2020.03.001
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Conflict Aftermath: Dispute Resolution and Financial Performance in Franchising

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Cited by 16 publications
(18 citation statements)
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“…Especially, Badrinarayanan et al (2016) stress that the cultivation of a brand-centric relationship is vital for the success of the franchising system because brand equity is highly related to the profitability for both franchisors and franchisees [9]. Specifically, franchisees enter the franchise network to benefit from the franchise chain's brand equity whereas franchisors expect to gain from the royalty fees from franchisees in exchange for their use of brand equity [10,11]. Accordingly, two parties need to share the responsibility to manage brand equity as an intangible resource and cooperate to gain more profitability [12].…”
Section: Introductionmentioning
confidence: 99%
See 1 more Smart Citation
“…Especially, Badrinarayanan et al (2016) stress that the cultivation of a brand-centric relationship is vital for the success of the franchising system because brand equity is highly related to the profitability for both franchisors and franchisees [9]. Specifically, franchisees enter the franchise network to benefit from the franchise chain's brand equity whereas franchisors expect to gain from the royalty fees from franchisees in exchange for their use of brand equity [10,11]. Accordingly, two parties need to share the responsibility to manage brand equity as an intangible resource and cooperate to gain more profitability [12].…”
Section: Introductionmentioning
confidence: 99%
“…As the Korean franchise industry is rapidly developing in East Asia, it will be a good research setting to study the sustainability of franchise chains [16,17]. Unlike extant research focusing on the only franchisors' performance (e.g., Wang et al, 2020), this research analyzes a separate set of information as the financial performances of franchisors and franchisees [11]. It would allow us to examine how franchisors and franchisees are influenced differently by channel intensity, or advertising and promotional activities.…”
Section: Introductionmentioning
confidence: 99%
“…30 % des litiges liés aux affaires aux États-Unis concernent la franchise (Wang et al, 2020). Beaucoup se règlent par médiation ou arbitrage.…”
Section: Une Relation Agonistiqueunclassified
“…In another study on the regulatory environment in Taiwan, Chu et al (2016) conclude that regulation enhances M&As in the banking sector by improving corporate governance codes. The regulatory context also has been shown to impact franchised businesses and their performance (e.g., Wang et al, 2020). Federal regulation by the FTC mandates that franchisors provide FDDs only to potential franchisees two weeks prior to contract signing.…”
Section: Theoretical Framework and Development Of Hypothesesmentioning
confidence: 99%