Conflict Resolution Styles and Organisational Performance: The Mediating Role of Cultural Factor

Sinnaiah, Tamilarasu; Adam, Sabrinah; Mahadi, Batiah

doi:10.6007/ijarbss/v13-i1/16156

Cited by 1 publication

(1 citation statement)

References 31 publications

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“…Furthermore, organisational performance is defined as analysing the series of improvements to achieve organisational objectives. Generally, various factors can be associated with organisational performance, such as organisational structures, conflict, cross-cultural and social influences (Sinnaiah et al. , 2023).…”

Section: Strategic Managementmentioning

confidence: 99%

A strategic management process: the role of decision-making style and organisational performance

Sinnaiah

Adam

Mahadi

2023

JWAM

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PurposeThe purpose of this paper is to present a conceptual framework for integrating strategic thinking factors, organisational performance and the decision-making process.Design/methodology/approachThe methodology involves a synthesis of literature and proposes a framework that explores the relationship between strategic thinking enabling factors, organisational performance and the moderating effect of decision-making styles.FindingsThe framework includes strategic thinking enabling factors (systems perspective, focused intent, intelligent opportunism, thinking in time and hypothesis-driven analysis), organisational performance and the moderating effect of decision-making styles (intuitive and rational).Research limitations/implicationsThis research results in a conceptual model only; it remains to be tested in actual practice. The expanded conceptual framework can serve as a basis for future empirical research and provide insights to practitioners on how to strengthen policy development in a strategic planning process.Originality/valueA paradigm shift in the literature proves that strategic management and decision-making styles are vital in determining organisational performance. This paper highlights the importance of decision-making styles and develops a framework for strategic management by analysing the existing strategic management literature.

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Section: Strategic Managementmentioning

confidence: 99%