CONFLICTALK: An instrument for measuring youth and adolescent conflict management message styles

Kimsey, William D.; Fuller, Rex M.

doi:10.1002/crq.49

Cited by 27 publications

(24 citation statements)

References 7 publications

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“…In this scheme, specific conflict behaviors (i.e., conflict tactics) are classified as being integrative (i.e., collaborative, positive, problem-solving), distributive (i.e, competitive, negative, controlling) or avoidant (i.e., non-confrontational, evasive) (e.g., Canary and Cupach 1988;Kimsey and Fuller 2003;Putnam and Wilson 1982;Sillars 1980;Sillars et al 1982;Wilson and Waltman 1988). In this tripartite conceptualization, compromise can be seen as a form of integration, and giving into the other can be seen as a form of avoidance.…”

Section: Characterizing Conflict Behaviormentioning

confidence: 99%

14. Communication competence in the management of conflict

Cupach¹

2015

Communication Competence

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This essay explicates the communication competence model of conflict. The model proposes that conflict communication influences judgments of competence, which in turn, influence relational outcomes. In particular, integrative conflict behaviors tend to be judged as relatively appropriate and effective communication, thereby enhancing relational outcomes such as attraction, trust, control mutuality, intimacy, and relational satisfaction. Distributive conflict behaviors, on the other hand, are perceived to be less appropriate and less effective, which consequently damages relational outcomes. A review of empirical studies from the domains of interpersonal and organizational communication generally supports these claims, and demonstrates that competence judgments mediate the association between conflict communication and relational outcomes. The competence model has been applied principally to friendships, dating relationships, marital relationships, and decision-making task relationships in a workplace setting. It would be beneficial to test the model in other types of relationships where conflict is common, such as sibling relationships, parent-child relationships, and relationships between service-providers and clients. In addition, a more complete picture of the role of competence judgments will require exploring how more complex sequences and patterns of conflict behaviors relate to competence judgments.Conflict is a natural and endemic feature of interpersonal connection. It is the inevitable consequence of the interdependent nature of people's relationships with one another. Conflict figures prominently in relationships between married partners, friends, family members, relatives, co-workers, neighbors, and others (Argyle and Furnham 1983). Although the word conflict often carries negative connotations and its experience tends to be aversive, it can also yield positive consequences. When conflict is handled poorly, it can produce personal distress, leave opportunities unfulfilled, damage or destroy social and personal relationships, and lead to psychological or physical aggression. When conflict is managed competently, however, it can diminish anxiety, solve problems, enhance relationship closeness and solidarity, and foster prosocial, non-aggressive patterns of interaction. The ability to manage conflict successfully is a fundamental aspect of interpersonal competence (e.g., Buhrmester et al. 1988;Grover et al. 2012).

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Section: Characterizing Conflict Behaviormentioning

confidence: 99%

14. Communication competence in the management of conflict

Cupach¹

2015

Communication Competence

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“…This self-report [30] is designed to identify the style of dealing with conflict through the messages used. The test measures three styles to manage conflicts: self-oriented (implies wanting to do everything one's own way, and being aggressive and authoritarian when dealing with conflict); problem oriented (implies interest in finding the cause of the conflict and in specifically identifying the problem in collaboration with the other, with a focus on finding the best solution and using cooperative action); and other oriented (implies thinking that conflict is always bad, and being passive when dealing with conflict).…”

Section: Conflictalk: An Instrument For Measuring Youth and Adolescenmentioning

confidence: 99%

Gender Differences in Socioemotional Factors During Adolescence and Effects of a Violence Prevention Program

Garaigordobil

Maganto

Pérez

et al. 2009

Journal of Adolescent Health

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“…Our adaptation of the instrument, translated into Spanish, is presented in this article (see Appendix A). It is open to discussion whether these conflict management message styles-focused on the problem, focused on one's own self, and focused on the other (Kimsey and Fuller, 2003)-are equivalent to the usual concept referred to in the literature as conflict style, which comes from the dual concern model: concern for my results and concern for the results of the other party (Blake and Mouton, 1964; Thomas and Kilmann, 1974;Rahim, 1983). The conflict style in this dual concern model is a disposition of the subject to confront his conflicts in a manner with which he is familiar and by which he is characterized, in such a way that the messages in the CONFLICTALK are now verbal behavior in real situations of conflict.…”

Section: Communication Skills In Situations Of Conflictmentioning

confidence: 99%

“…Instruments CONFLICTALK. The CONFLICTALK questionnaire (Kimsey and Fuller, 2003) was designed for measuring youth and adolescent conflict management message styles. It consists of eighteen items to answer on a Likert-type scale of 1 to 5 ("Never say things like this," "Almost always say things like this"; see Appendix A).…”

Section: Self-focus Messagesmentioning

confidence: 99%

Communication and conflict in young Mexican students: Messages and attitudes

Laca

Alzate

Sánchez

et al. 2006

Conflict Resolution Quarterly

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This study involved a population of young Mexican students (N ϭ 526, ages nine to seventeen). It used U.S. instruments to evaluate these students' attitudes about conflict, communication skills, conflict styles, and conflict management message styles in a Hispanic school environment in order to explore the degree of applicability of these instruments to young Spanish-speaking students and to analyze the relations between these constructs. A model in which attitudes about conflict and communication skills predict the conflict management messages was shown to be significant after the corresponding structural analysis.T he relation between attitudes and behavior has been debated for decades (Reardon, 1989;Laca, 2005). Present-day studies indicate that attitudes influence behavior and can predict it to some degree, even though this influence is not simple and is affected by various moderators. "There are many of these moderators, the majority of which seem to be related to aspects of the situation, aspects of the attitudes themselves and aspects of the individual" (Baron and Byrne, 2002, p. 13). Applying to conflict the definition of attitude stated by Rubin, Pruitt, and Kim (1994, p. 252)-"a positive or negative feeling toward a person or object"-our view coincides with that of Mayer (2000) in that this positive or negative feeling, the way in which the conflict is seen, will largely determine how it is dealt with. By being aware of the positive or negative feelings of young people, and their attitudes toward conflict, we have a first indication of their behavior in real situations of conflict. From this perspective, we

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CONFLICTALK: An instrument for measuring youth and adolescent conflict management message styles

Cited by 27 publications

References 7 publications

14. Communication competence in the management of conflict

14. Communication competence in the management of conflict

Gender Differences in Socioemotional Factors During Adolescence and Effects of a Violence Prevention Program

Communication and conflict in young Mexican students: Messages and attitudes

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