“…The list of possible external effects is long but may include, increased density, pollution, traffic, odour, dust, vibration, health risks, property values decline and the inability to prevent future LULUs (Sandman, 1990;Kaya & Erol, 2016). Conflict resolution requires an understanding of the nature of these factors and their effects as perceived by the Balancing legal, operations and community conflict: A tale of two SME's protesters (Takahashi & Dear, 1997;Kaya & Erol, 2016). Perceived effects will be greater for hazards which are involuntary, uncontrollable, harmful, delayed, impacting on children and are man-made (Petts, 2014).…”