2022
DOI: 10.31686/ijier.vol10.iss4.3733
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Connections between Governance and Business Process Management – BPM

Abstract: We researched governance from the perspective of Business Process Management – BPM. From the understanding of process management as a practice that aims to register organizational knowledge, BPM can be seen as a valuable tool for governance. The BPM uses methodologies of analysis and redesign of processes to represent and translate organizational objectives and strategies to add value to clients. This article presents a systematic mapping of scientific papers published between 2011 and 2021 through the data co… Show more

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