We researched governance from the perspective of Business Process Management – BPM. From the understanding of process management as a practice that aims to register organizational knowledge, BPM can be seen as a valuable tool for governance. The BPM uses methodologies of analysis and redesign of processes to represent and translate organizational objectives and strategies to add value to clients. This article presents a systematic mapping of scientific papers published between 2011 and 2021 through the data collected in Scopus and Web of Science databases. The co-occurrence of keywords allowed identifying research subareas such as the public sector, technology, and strategic management. The analysis of the evolution of the publications revealed that the theme is still growing; however, we did not find many articles contemplating the connection between the two constructs simultaneously. We concluded that despite the results found, the concepts of both constructs consider common elements as value generation, demonstrating that there is room for new approaches to analyze the evolution of the theme and possibilities of further research.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.