Construction of Social Development Index as a Theoretical Research Practice in Action Research by Using Soft Systems Methodology

Hardjosoekarto, Sudarsono

doi:10.1007/s11213-012-9237-9

Cited by 34 publications

(27 citation statements)

References 10 publications

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“…Second, this study focuses on Human Activities System (HAS) which is many of conflicting worldviews between actors [21], [22], [23], [24]. It is seemed in the policy process of aircraft upgrade through technology development that need support not only from various sectoral actors with different perspective, but also it needed political will for long term.…”

Section: Methodsmentioning

confidence: 99%

Policy Process As Hierarchy For Supporting Technology Upgrade of National Aircraft (Lessons of The Failure of N 250 Aircraft Program-Indonesia Aircraft Industry (IPTN))

Muzakir¹,

Huseini²,

Hardjosoekarto³

2019

Proceedings of the Proceedings of the 1st Workshop on Multidisciplinary and Its Applications Part 1, WMA-01 2018, 19-20 January

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This study reconstructs the framework of policy process as hierarchy for supporting technology upgradeof Aircraft which developed through technology development capability. By employing Soft Systems Methodology (SSM), this research result shows that combination between the framework of policy process as hierarchy and Global Value Chain (GVC) with typology of hierarchy includes: firstly, the relations between the three levels in theframework of policy process as hierarchy, particularly between policy level and organization level is not completely hierarchical and linear. In reality, each of the two levels sends feedback, especially in the participatory process of designing of National Development Planning. Secondly, political support from the government is also required. Thirdly, Indonesian Aerospace (IPTN/PT DI) should also strengthen product codification, production, marketing and networking with both national and international partners. The fourth finding is that in development of N 250, the relation is not completely hierarchical since active and long-term government intervention should be counterbalanced by codifiabilityand supplier competence to meet the requirements of the lead firm. The Government and Industry will obtain lesson learnt on how the strategy for supporting the aircrafts manufactured through technology development such as program of N 219 or R 80 which developed at present.

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Section: Methodsmentioning

confidence: 99%

Policy Process As Hierarchy For Supporting Technology Upgrade of National Aircraft (Lessons of The Failure of N 250 Aircraft Program-Indonesia Aircraft Industry (IPTN))

Muzakir¹,

Huseini²,

Hardjosoekarto³

2019

Proceedings of the Proceedings of the 1st Workshop on Multidisciplinary and Its Applications Part 1, WMA-01 2018, 19-20 January

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“…Then, the data were analyzed with reference to the phasing performed on Seven Stages of SSM developed by Checkland and Scholes. 10 The first step in terms of data analysis is the problem considered problematic situation. At this stage, efforts to find a situation in unstructured problems.…”

Section: Methodsmentioning

confidence: 99%

Commercial Explosives Controlling in Indonesia

Kasmen¹,

Hardjosoekarto²,

Kasim³

2017

Proceedings of the International Conference on Administrative Science, Policy and Governance Studies (ICAS-PGS 2017) and the In

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Abstract-Controlling is a continuously process. The scope of monitoring includes everything, especially for something that is inherently dangerous, such as commercial explosives. This study aimed to analyze the supervision of commercial explosives in Indonesia and developed the concept of supervision. This study is an action research using the app Soft Systems Methodology (SSM). Data were collected by in-depth interviews, informal discussions, and focus group discussion. This research has limitation about research period that did until 2016. The results showed that in exercising oversight of commercial explosives still have some obstacles such as low capacity of inspectors, lack of coordination, and a lack of effective oversight mechanisms. Changes in the Supervisory Team status become Supervisory Board proposed as one solution to optimize the supervision of commercial explosives. In the short term, optimization of supervision of commercial explosives can be realized by increasing the capacity of inspectors and coordination among relevant agencies. This research has contribution to develop controlling theory at every level of management.

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“…Besides, according to Yun, Yong, and Loh in [26], customer service is the first link in the chain of activities of the upcoming quality management total system. According to Hardjosoekarto in [27], service and support to customers can be defined as a form of service that provides satisfaction for its customers that is always remembered by its customers;it keeps a positive image in the eyes of the customers; a service at an affordable cost that in turn, the customers may cooperate in excellent service implementation.…”

Section: The Concept Of Public Servicementioning

confidence: 99%

“…According to Hardjosoekarto in [27] service and support to customers can be defined as a form of service that provides satisfaction for its customers that is always remembered by its customers, provides a positive image in the eyes of its customers, given at an affordable cost, so that, in turn, customers can cooperate in the implementation of excellent service. Public services can be defined as the provision of services (serving) for the person or people who have an interest in a particular organization and in accordance with the ground rules and procedures established.…”

Section: Public Policy In the Realization Of The Image Of Public Infomentioning

confidence: 99%

Analysis of Public Policy in Creating Public Information Service Image in Secretariat General of the House of People’s Representatives of The Republic of Indonesia

Sugiyanto¹

2017

IJUNESST

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Construction of Social Development Index as a Theoretical Research Practice in Action Research by Using Soft Systems Methodology

Cited by 34 publications

References 10 publications

Policy Process As Hierarchy For Supporting Technology Upgrade of National Aircraft (Lessons of The Failure of N 250 Aircraft Program-Indonesia Aircraft Industry (IPTN))

Policy Process As Hierarchy For Supporting Technology Upgrade of National Aircraft (Lessons of The Failure of N 250 Aircraft Program-Indonesia Aircraft Industry (IPTN))

Commercial Explosives Controlling in Indonesia

Analysis of Public Policy in Creating Public Information Service Image in Secretariat General of the House of People’s Representatives of The Republic of Indonesia

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