Consultancy driven Business Process Re-engineering (BPR) in Denmark and its impact on Organisations and Working Environment

What is value–adding? Contradictions in the practice of BPR in a Danish Social Service Administration

“…Our own research on BPR has shown that there is neither one fixed interpretation of BPR, nor a closure of the concept (Hagedorn-Rasmussen, 2000). It has also shown that consultancies' approaches to BPR are not fixed approaches to practising BPR (Koch et al, 1999a;Vogelius et al, 1998). In fact, the relationship between consultants and managers is highly complex and partly driven by the need to secure the sense of control over the environment (Sturdy, 1997;Jackson, 1996).…”