2021
DOI: 10.1177/00222437211042013
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Consumer Behavior in the Online Classroom: Using Video Analytics and Machine Learning to Understand the Consumption of Video Courseware

Abstract: Video is one of the fastest growing online services offered to consumers. The rapid growth of online video consumption brings new opportunities for marketing executives and researchers to analyze consumer behavior. However, video introduces new challenges. Specifically, analyzing unstructured video data presents formidable methodological challenges that limit the current use of multimedia data to generate marketing insights. To address this challenge, the authors propose a novel video feature framework based … Show more

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Cited by 51 publications
(28 citation statements)
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“…In addition to the content of the images, the feature variables of the images themselves are also added to the model in this paper. The feature variables of the images themselves include image texture ( Pieters et al, 2010 ), image color, and lightness and darkness ( Zhou et al, 2021 ). The texture part is extracted using the Sobel operator in OpenCV, and then the top five feature values are averaged by applying the PCA model ( Li and Xie, 2020 ).…”
Section: Methodsmentioning
confidence: 99%
“…In addition to the content of the images, the feature variables of the images themselves are also added to the model in this paper. The feature variables of the images themselves include image texture ( Pieters et al, 2010 ), image color, and lightness and darkness ( Zhou et al, 2021 ). The texture part is extracted using the Sobel operator in OpenCV, and then the top five feature values are averaged by applying the PCA model ( Li and Xie, 2020 ).…”
Section: Methodsmentioning
confidence: 99%
“…Although we recognized their engagement was independent of the teacher, we were not able to determine how they interacted with the 360° videos, the duration of time on specific content, or the return to a particular timestamp for further exploration. Gathering these information requires the integration of an appropriate framework for video viewing behaviors (Kleftodimos & Evangelidis, 2014), educational data mining (El Aouifi et al, 2021) and video analytics (Zhou et al, 2021). Another concern was pupils' actual perceptions of the experience.…”
Section: Implications Limitations and Future Researchmentioning
confidence: 99%
“…Moreover, this makes it mainly used in the general technological development and decision-making in terms of facts rather than imaginations that cannot be ascertained, among other critical factors in general. Besides, based on technological advancement, the future of big data is ascertained, making it the most effective and efficient among other critical factors in general [11].…”
Section: Limitations and Prospectsmentioning
confidence: 99%