Consumer health information needs: A systematic review of instrument development

The causes, impacts and countermeasures of COVID-19 “Infodemic”: A systematic review using narrative synthesis

“…The public health information needs and related health information seeking should be considered since meeting their information needs with adequate information will reduce their psychological issues, hence reducing their potential to spread the rumors. As the consumer health information needs are multidimensional, tailored health information and intervention strategies should be designed for different user groups ( Okereke et al., 2020 ; Clark-Ginsberg et al., 2020 ; Pian et al., 2020 ; Chi et al., 2020 ). A list of concrete suggestions was found from this review, shown in Table 2 .…”

“…Third, there is another large group of countermeasures for health information needs/seeking. Health information needs are the "knowledge gaps" to be filled with, which play an essential role in human information adoption and sharing ( Pian et al., 2020 ; Chi et al., 2020 ). The level of satisfaction with health information needs was found negatively related to patients' anxiety ( Møller et al., 2020 ; Kugbey et al., 2019 ; Stevenson et al., 2020 ).…”

“…The level of satisfaction with health information needs was found negatively related to patients' anxiety ( Møller et al., 2020 ; Kugbey et al., 2019 ; Stevenson et al., 2020 ). As their health information needs increase, people tend to become more anxious and uncertain, hence more likely to share rumors ( Chi et al., 2020 ). Therefore, a multidisciplinary perspective should be taken to provide tailored health information for different groups of people, considering not only the customization of content but also the communication strategies mentioned above ( Oh and Lee, 2019 ; Deng et al., 2015 ; Pang et al., 2020 ; Miwa et al., 2017 ).…”

Information needs and services for autism in China: is there any gap between them?

“…Some scholars believe that from the perspective of patient needs, it is more valuable to define health information needs in a broader context. In other words, to some extent, patient needs such as financial needs, support needs and legal needs should be taken into consideration (Chi et al , 2020). Recent studies on health information behaviors (e.g.…”

What Does the Literature Tell Us? Reviewing Literature Reviews on Information Behavior

“…Literature reviews tend to focus on the information behavior of one group, such as youth (Agosto, 2019;Shenton, 2018), farmers (Phiri, Chipeta, & Chawinga, 2019), professors (Nwone & Mutula, 2019), consumers (Pian, Song, & Zhang, 2020;Zhao & Zhang, 2017), students (Mutula & Majinge, 2016;Oliveira & Greenidge, 2020;Spezi, 2016), parents (Kubb & Foran, 2020), medical or public health workers (Barr-Walker, 2017;González-Teruel, Campos-Peláez, & Fortea-Cabo, 2020;Prakasan, 2013), or people with impairments (Berget & MacFarlane, 2020). Other reviews tended to concentrate on studying one type of information, like health information (Chi, Pian, & Zhang, 2020;Kubb & Foran, 2020;Zhao & Zhang, 2017), musical information (Lavranos et al, 2016), or visual information (Albertson, 2015).…”