Sapna Rakeshis a Professor in Marketing at the Institute of Management Technology CDL, Ghaziabad, India. She gained her MBA degree from Jiwaji University, Gwalior and PhD in Electronic Marketing from Kurukshetra University. Her current areas of research focus on customer relationship management, brand management and retailing. Dr Rakesh has over 17 years of teaching and industry experience and has published papers in international and national journals.
Arpita Khareis a Faculty in the Indian Institute of Management, Rohtak, Haryana. She has an MBA degree in Marketing and D.Phil in International Management from the University of Allahabad. With over 14 years of academic and research experience, her research interests span consumer behaviour, retailing, services marketing and supply chain management. She has authored quite a few research papers in national and international journals.ABSTRACT Online shopping continues to attract investment from retailers. Online shopping websites offer discounts and promotions to attract online shoppers . Online retailing is in nascent stages of growth in India. The research examines infl uence of deal proneness on Indian consumers ' online shopping behaviour. The results indicate that Indian consumers are not infl uenced by deals, offers or other promotional tools being used by online retailers. Promotions may not be necessarily viewed by consumers as an important attribute while purchasing products or services online. The instrumental aspects of online shopping websites need to be strengthened to motivate consumers to shop online.