2022
DOI: 10.1111/ssqu.13177
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Contacting a public official: Concept and measurement in cross‐national surveys, 1960s–2010s

Abstract: Background In the digital age, contacting a public official is a direct, low‐cost means of influence, but most cross‐national surveys ignore it. Objective We go in‐depth on “contact” to define it, present how it has appeared in major cross‐national surveys since the 1960s, and how survey respondents might understand it today. We then explore its popularity and determinants in Europe across time. Methods We use the Survey Data Recycling project's Cotton File and the European Social Survey (ESS) 2002 and 2018. R… Show more

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Cited by 2 publications
(2 citation statements)
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“…The punctuated pattern for both the overall letters, and each individual CAP topic may also help us consider the role of constituent contact, and how it fits into the broader political participation and accountability frameworks (Aars & Strømsnes, 2007;Dubrow et al, 2022;Henderson et al, 2021). As explained above, these patterns of behaviour arise due to the cognitive limitations of individuals and institutions.…”
Section: Discussionmentioning
confidence: 94%
“…The punctuated pattern for both the overall letters, and each individual CAP topic may also help us consider the role of constituent contact, and how it fits into the broader political participation and accountability frameworks (Aars & Strømsnes, 2007;Dubrow et al, 2022;Henderson et al, 2021). As explained above, these patterns of behaviour arise due to the cognitive limitations of individuals and institutions.…”
Section: Discussionmentioning
confidence: 94%
“…Political behaviors are shaped also by feelings that one's political actions are consequential and important for democracy (Campbell, Gurin, and Mille 1954; Dubrow et al. 2022). This tendency to engage in political behaviors is positively related to two forms of political efficacy : internal efficacy, the belief that individuals can understand politics and effect change, and external efficacy, the belief that the government responds to their demands (Finkel 1985).…”
Section: Democratic Engagementmentioning
confidence: 99%