2021
DOI: 10.31410/eman.2021.381
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Content Analysis of Michelin Restaurants Online Reviews in Croatia

Abstract: The Michelin Guide is considered by many to be the hallmark of global fine dining and quality cuisine. For five years now, renowned and selected Croatian restaurants have been included in the worldwide Michelin Guide. In the latest edition of Michelin Guide, seventy Croatian restaurants were included. Nowadays, to find the ideal restaurant, diners are increasingly using TripAdvisor and reviews on social media. Online reviews are a great source for capturing unique customer experiences. The purpose of this stud… Show more

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Cited by 2 publications
(1 citation statement)
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“…In-depth interview (Sthapit, 2017;Tsaur & Lo, 2020) 3 5,45% Content analysis (Marković et al, 2021a(Marković et al, , 2021b 3 5,45%…”
Section: Qualitative Approachmentioning
confidence: 99%
“…In-depth interview (Sthapit, 2017;Tsaur & Lo, 2020) 3 5,45% Content analysis (Marković et al, 2021a(Marković et al, , 2021b 3 5,45%…”
Section: Qualitative Approachmentioning
confidence: 99%