“…For the interest assessment, the focal actor (MKSS) negotiates that the 12 actors as the essential items in the actor-network to deliver the needs of KS activities; hence, MKSS must have the mechanism to trace and detect the presence of the 12 actors' activities. For example, MKSS has a mechanism to trace the existence of trust within online communities using some intelligent techniques such as text processing technique (Piorkowski and Zhou, 2011) or to identify the presence of certain network structure by performing the link analysis (McNutt, 2006). Enrolment is the process of making the 12 actors to its commitment, while mobilization is the state where the actors are ready to perform the duties; the details are described in Figure 5.…”