2010
DOI: 10.2139/ssrn.1662374
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Contracts for Clouds: Comparison and Analysis of the Terms and Conditions of Cloud Computing Services

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Cited by 61 publications
(52 citation statements)
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“…From a legal perspective, SLAs are a binding contract among users and providers. Analysis of current SLAs offered by public Cloud providers performed in the context of the Cloud Legal project from Queen Mary School of Law Legal Studies [10] show clear limitations. It demostrates that many Cloud providers include elements in their Terms and Conditions asserting wide-ranging disclaimers of liability or of any warranty that the service will operate as described.…”
Section: Service Level Agreements (Slas)mentioning
confidence: 99%
“…From a legal perspective, SLAs are a binding contract among users and providers. Analysis of current SLAs offered by public Cloud providers performed in the context of the Cloud Legal project from Queen Mary School of Law Legal Studies [10] show clear limitations. It demostrates that many Cloud providers include elements in their Terms and Conditions asserting wide-ranging disclaimers of liability or of any warranty that the service will operate as described.…”
Section: Service Level Agreements (Slas)mentioning
confidence: 99%
“…This also highlights the fact that complete abdication of responsibility may not be enough to local state regulations. In the UK for example, individuals sensing cloud computing agreement terms are unfair and may have some remedy under the Unfair Terms in Consumer Contracts Regulations [33]. For example, in Amazon web services term of use, state that -we strive to keep your content but cannot guarantee that we will be successful at doing so, given the nature of the internet‖.…”
Section: Significance To Cloud Computing Industrymentioning
confidence: 99%
“…The 'use of' the resources of CSPs has raised questions internationally on the classification of cloud computing activities according to the form thereof as a service (Ernst & Young, 2012). The Internet has established a platform where computer resources and capabilities are delivered and consumed through the cloud, independent of the location of both the provider and the consumer (Bradshaw, Millard & Walden, 2011). From the consumer's perspective, location independence means that cloud activities can be consumed from anywhere in the world, provided a consumer has access to the Internet (Bradshaw et al, 2011).…”
Section: Introductionmentioning
confidence: 99%
“…The Internet has established a platform where computer resources and capabilities are delivered and consumed through the cloud, independent of the location of both the provider and the consumer (Bradshaw, Millard & Walden, 2011). From the consumer's perspective, location independence means that cloud activities can be consumed from anywhere in the world, provided a consumer has access to the Internet (Bradshaw et al, 2011). From the CSP's perspective, location independence means that computer resources can be positioned and set up wherever this is most effective and where economies of scale can be exploited (Bradshaw et al, 2011).…”
Section: Introductionmentioning
confidence: 99%
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