Conversation analysis, cyberpsychology and online interaction

Abstract

In this paper, I explore how conversation analysis (CA) can be used as a method for analysing online interaction. As the number and quantity of online communication platforms have proliferated, there has been a growing interest in social psychology about the impact and effectiveness of online, text-based communication. A number of theories have been used and developed to explain how online communication might impact upon relationships and effective communication. However, this paper argues that in order to explore the differences between online and offline interaction an analysis of online behaviour is needed. CA allows for an in-depth, sequential and discursive analysis of real-life online interactions. It can explore the ways in which the affordances of the interactional platforms are oriented to or made relevant in the interaction. The utility of CA is demonstrated through a number of examples, highlighting how this method can be used to broaden our understanding of how online communication works in practise.

Kannanottaminen Twitterissä sosiaalisen ja digitaalisen toiminnan rajapintana

“…Kannanottamisen tarkastelu näistä lähtökohdista vahvistaa digitaalisen vuorovaikutustutkimuksen osa-aluetta, jossa erilaiset kirjoitetut ja multimodaaliset viestit nähdään keinoina rakentaa sosiaalista toimintaa yhdessä sen sijaan, että niitä esimerkiksi kuvataan ja tulkitaan toistuvina teemoina, merkityksinä tai sävyinä (Giles 2021;Housley ym. 2017;Meredith 2020;Meredith ym. 2021;vrt.…”

“…2018;Marwick & boyd 2010;Rossi & Magnani 2012;Schmidt 2014). Esimerkiksi affordanssit vaikuttavat siinä, miten käyttäjät niitä toiminnassaan soveltavat, sen sijaan että ne otettaisiin annettuina ja valmiiksi määriteltyinä keskustelun työkaluina (Meredith 2020).…”

Conversation Analysis Tool as an Effective Means for Teaching the University Courses of English and World Literature

“…Apart from ESOL teaching, this method is also beneficial for cinematic analysis (Chepinchikj, & Thompson, 2016), and studies on psychology and social interaction (Meredith, 2019;Meredith, 2020). Furthermore, scientists have focused on the feasibility of CA in the development of doctor-patient interaction and facilitation of medical communication (Drew, Chatwin, & Collins, 2001;Maynard & Heritage, 2005;Ong, Barnes, & Buus, 2020;O'Reilly, Kiyimba, Nina Lester, & Muskett, 2020;Wu, 2020).…”

Dispositional Awe and Online Altruism: Testing a Moderated Mediating Model

“…The positive effect of dispositional awe in prosocial actions has been confined to face-to-face interactions; however, whether and how it associates with online altruism have not yet been tested. As cyberspace plays an increasingly important part in modern life (Emond and West, 2003;Meredith, 2020), prosocial behavior also transfers to the Internet (Amichai-Hamburger, 2008;Sproull et al, 2013), and thus online altruism has become a salient form of prosociality. Compared with offline prosocial behavior, online altruism becomes more convenient and hidden and even comes into a new prosocial pattern (Amichai-Hamburger, 2008, 2013, for the Internet has sought to find a way that infinite informative resources can be combined and shared for the benefit of the public (Emond and West, 2003;Meredith, 2020).…”

“…As cyberspace plays an increasingly important part in modern life (Emond and West, 2003;Meredith, 2020), prosocial behavior also transfers to the Internet (Amichai-Hamburger, 2008;Sproull et al, 2013), and thus online altruism has become a salient form of prosociality. Compared with offline prosocial behavior, online altruism becomes more convenient and hidden and even comes into a new prosocial pattern (Amichai-Hamburger, 2008, 2013, for the Internet has sought to find a way that infinite informative resources can be combined and shared for the benefit of the public (Emond and West, 2003;Meredith, 2020). So far, whether people with higher levels of dispositional awe tend to detonate, help, or share in the net has not been clear.…”