“…Examples vary, and include financial crises, natural disasters, disruptive business models and the ‘internet of things’, through to pandemics ( Behl et al, 2023 ; Falkenreck and Wagner, 2017 ; Johnstone, Saridakis, and Wilkinson, 2019 ; Lund Pedersen, Ritter, and Di Benedetto, 2020 ; Morrish and Jones, 2020 ; Nagy, Schuessler, and Dubinsky, 2016 ; Ritter and Lund Pedersen, 2020 ). The implication is that decision-makers need to learn and develop capabilities; hence, leading to a degree of foresight and helping to make their firms resilient ( Adomako, Narteh, Danquah, and Analoui, 2016 ; Marinković et al, 2022 ; Naidoo, 2010 ).…”