Corporate Responsibility and Corporate Reputation: Case of Gulf Petroleum and Investment Company

Dutta, Arpita; Imeri, Amir

doi:10.12785/jeraa/030104

Cited by 8 publications

(14 citation statements)

References 19 publications

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“…Corporate communication plays a role in building corporate values. Dissemination of information by adapting new values such as concern for the environment can build an image and increase the credibility of the company (Dutta & Imeri, 2016;Johan & Noor, 2013).…”

Section: Corporate Communication Csr and Stakeholder Theorymentioning

confidence: 99%

“…One of the integrated management is the corporate communications involvement through corporate social responsibility (CSR) in order to help preserve the environment and the company in a sustainable manner (Bickford et al, 2017;Dubravská et al, 2020). The existence of CSR does not only support the formation of a positive corporate image, but also increase the awareness of internal and external audiences (Dutta & Imeri, 2016). In addition, CSR has a role in campaigning for environmental issues such as forest and land fires, mangrove damage, or climate change.…”

Section: Introductionmentioning

confidence: 99%

“…Corporate communications behave ethically not only to maintain and to improve business life, but also to contribute to the tourism and economic development of the community. Several studies show that companies play an important role in community development through CSR activities carried out (Dutta & Imeri, 2016;Kirat, 2015) (Dutta & Imeri, 2016;Kirat, 2015). However, environmental campaigns through the development of edutourism are still lacking.…”

Section: Introductionmentioning

confidence: 99%

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Corporate Communications in Contribution to Addressing Environmental Problems: Case Study of an Indonesian State Oil Company

Yasir

Nurjanah

Yohana

et al. 2022

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This study aims to explain the corporate communication of state oil companies through CSR in contributing to overcoming the problems of peatland fires and coastal abrasion. This research uses a qualitative approach with case studies. Research findings indicate that Pertamina’s CSR communication targets farmer groups in dealing with peatland fires, namely establishing good relations, strengthening farmer group institutions, and connecting with other stakeholders or groups. Meanwhile, to overcome coastal abrasion, Pertamina empowers fishing groups in meetings, provides training and develops innovations to conserve mangroves. CSR communication to overcome the problem of forest fires and abrasion is carried out by developing ecotourism through community-based tourism (CBT). CSR activities are carried out with a limited area scale, so that it seems only for publication and corporate imagery. However, the company’s communication with CBT can be an effective communication model in making people aware of protecting the environment. The Peat Arboretum and Mangrove Education Center are not only tourist destinations, but also a medium of communication for environmental education for the community. Environmental communication is not only directed to the local community, school students, and youth, but also to visitors, for media coverage and discussions on social media. Corporate environmental communications must be integrated with communication channels and stakeholders to support sustainable environmental development.

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Section: Corporate Communication Csr and Stakeholder Theorymentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Corporate Communications in Contribution to Addressing Environmental Problems: Case Study of an Indonesian State Oil Company

Yasir

Nurjanah

Yohana

et al. 2022

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“…According to Unerman (2008), CSR has the power to influence stakeholders' favourable perception and contribute towards maximising the earning potential of corporate reputation. Scholars (Maden et al, 2012;Esen, 2013;Dutta and Imeri, 2016) also stress how corporate reputation is largely influenced by stakeholders' assessment of the organisation's social responsibility, in terms of how well the organisation's CSR initiatives and outcomes meet stakeholders' social and environmental values and expectations. As such, CSR has become a major driver of corporate reputation.…”

Section: Introductionmentioning

confidence: 99%

“…Empirical studies have established the relationship and impact of CSR on corporate reputation (see Kim and Kim, 2017;Trotta and Cavallaro, 2012;Hillenbrand and Money, 2007;Maden et al, 2012;Esen, 2013;Dutta and Imeri, 2016;Shamma and Hassan, 2009). According to Unerman (2008), CSR has the power to influence stakeholders' favourable perception and contribute towards maximising the earning potential of corporate reputation.…”

Section: Introductionmentioning

confidence: 99%

Corporate reputation through strategic communication of corporate social responsibility

Ajayi

Mmutle

2021

CCIJ

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PurposeThe purpose of this paper is to explore how the communication of corporate social responsibility (CSR) contributes towards a favourable corporate reputation. It explores the communication strategies and channels organisations deemed reputable by stakeholders use to achieve an effective CSR communication.Design/methodology/approachTo achieve this, a qualitative content analysis using the directed approach was conducted on the textual CSR communication materials of ten reputable organisations in South Africa based on the 2018 South Africa Reptrak survey.FindingsResult showed that seven out of ten organisations use both self-serving and society-serving motive in their CSR communication, while the other 3 use only the society serving motive. The informing strategy was also more evident in the CSR communication materials than the interactive strategy. In terms of the communication channels, the study found that organisations mainly utilise controlled channels for CSR communication.Originality/valueThe literature reviewed and the findings of this study reveal a gap between the theory and practice of CSR communication. This drives the need for organisations to research and tailor CSR communication based on stakeholders' unique characteristics and preferences. The paper also contributes to improving the knowledge on the role different CSR communication strategies and channels play in CSR communication.

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Factors related to corporate social responsibility implementation: the case of mobile operators in the Kingdom of Bahrain

Al‐Alawi

BinZaiman

Elnaggar

2023

AGJSR

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PurposeThis paper aims to examine the factors affecting the implementation of corporate social responsibility (CSR) sustainably in mobile operators in the kingdom of Bahrain.Design/methodology/approachThe research relies on the existing literature as a secondary data source. The primary data was collected through questionnaires distributed to three leading mobile operators in the Kingdom of Bahrain. The research's population numbered 1,689, and the sample size was 313; the simple random sampling method was used for data collection with a response rate of 87.2% out of a total sample size of 273 respondents. In addition, the responses were analyzed using statistical package for the social sciences (SPSS) software version 24.0; specifically, Spearman's rank correlation was used to test the hypotheses. The research design was quantitative, so a nonparametric procedure was applied to test the hypotheses.FindingsThe research produced positive relationships between the independent variables (economic, legal, ethical, philanthropic and environmental responsibilities) and the dependent variable: CSR implementation by Bahrain mobile operators; therefore, the five proposed hypotheses were accepted; furthermore, the highest positive correlation coefficient was 0.735 for environmental responsibility, and the lowest correlation coefficient was 0.533 for economic responsibility.Research limitations/implicationsThe research produced positive relationships between the independent variables (economic responsibility, legal responsibility, ethical responsibility, philanthropic responsibility and environmental responsibility) and the dependent variable: CSR implementation by Bahrain mobile operators; therefore, the five proposed hypotheses were accepted; furthermore, the highest positive correlation coefficient was 0.735 for environmental responsibility, and the lowest correlation coefficient was 0.533 for economic responsibility.Social implicationsThe outcomes of the research mainly suggest that mobile operators assign employees who have been working with the company for more than 7 years to implement CSR; due to their engagement to implement CSR as a sustainable practice more than others with less than 3 years or 3-6 years in Bahrain mobile operators. Besides, the research provides a starting point by which other researchers could investigate CSR in other sectors in the Kingdom of Bahrain.Originality/valueThe research provided a framework for Bahrain mobile operators to assist them in enhancing the implementation of CSR in a sustainable manner, which are economic, legal, ethical, philanthropic and environmental responsibilities.

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Corporate Responsibility and Corporate Reputation: Case of Gulf Petroleum and Investment Company

Cited by 8 publications

References 19 publications

Corporate Communications in Contribution to Addressing Environmental Problems: Case Study of an Indonesian State Oil Company

Corporate Communications in Contribution to Addressing Environmental Problems: Case Study of an Indonesian State Oil Company

Corporate reputation through strategic communication of corporate social responsibility

Factors related to corporate social responsibility implementation: the case of mobile operators in the Kingdom of Bahrain

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