Corporate social responsibility by Swaziland hotel industry

Kabir, Humayun

doi:10.1016/j.sbspro.2011.10.529

Cited by 17 publications

(11 citation statements)

References 16 publications

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“…Based on the results, we find that, in the regions being studied, there is agreement that implementing CSR practices in the hotel sector should be a high priority, which is in line with studies carried out in other sectors (Carroll & Shabana, ; Cochran, ; Duhé, ; McWilliams & Siegel, ) and in the hotel industry in different parts of the world (Garay & Font, ; Kabir, ; Kucukusta, Mak, & Chan, ; Leonidas, Mary, Theofilos, & Amalia, ).…”

Section: Discussionmentioning

confidence: 99%

A model to measure sustainable development in the hotel industry: A comparative study

Suárez-Cebador

Rubio-Romero

Contreiras

et al. 2018

Corp Soc Responsibility Env

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Despite measurement difficulties, several studies have recognized the importance of corporate social responsibility (CSR) as a tool to promote sustainability. The aim of this paper is to design a model to measure the implementation of CSR practices in hotels in two well-known tourist regions, namely the Algarve in Portugal and the Costa del Sol in Spain. To do this, a Delphi method was applied: 16 experts from the two regions were asked to quantify the desirability of implementing 32 CSR practices in three areas: environmental, social, and economic. As a result, a three-dimensional model was constructed to provide a quantitative overview of the hotel industry's commitment to and preferences in implementing CSR practices. Despite the high level of consistency between the two groups, statistically significant differences were found in the priority assigned to four CSR practices.

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Section: Discussionmentioning

confidence: 99%

A model to measure sustainable development in the hotel industry: A comparative study

Suárez-Cebador

Rubio-Romero

Contreiras

et al. 2018

Corp Soc Responsibility Env

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“…A considerable amount of literature has been published on the application of CSR in the tourism industry (de Grosbois, ; Hawkins & Bohdanowicz, ; Henderson, ; Kabir, ; Kang, Lee, & Huh, ; McWilliams & Seigel, ; Williams, Gill, & Ponsford, ). There are four main gaps that have been identified throughout this literature review.…”

Section: Literature Reviewmentioning

confidence: 99%

Framework for stakeholder collaboration in harnessing corporate social responsibility implementation in tourist destination to build community adaptive capacity to climate change

Rahmawati

Jiang

DeLacy

2019

Corp Soc Responsibility Env

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Purpose: Tourism communities will be heavily affected by climate change.However, our understanding of how corporate social responsibility (CSR) of tourism businesses plays a role in building community adaptive capacity to climate change remains limited. This research aims to develop a framework to allow a better understanding of how CSR practices can enhance tourism community adaptive capacity to climate change. Design/methodology/approach: This research takes a qualitative approach usingBali as a case study. In-depth interviews and focus group discussions with tourism stakeholders in Bali were used for data collection. Purposive random sampling was used as sampling technique. Findings:This study provides evidences that CSR of tourism industry can help in building community adaptive capacity to climate change both for the individuals living in a community and for the community leader to lead collective actions. The framework formulated in this research shows that government support and collaboration with tourism stakeholder are needed in harnessing CSR initiatives at the destination level for a greater positive impact for the local community. Research limitation/implication:The findings cannot be assumed as representative of all tourism businesses in Bali. This model should be tested in other tourism destinations. Practical implication: The empirical data presented in this research are relevant for policy makers in designing future policy or regulation on climate change.Originality/value: Community and NGOs were involved in this research to enrich the data and give a balanced perspective on this subject matter.

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“…However, Kirk (1995) states that responsible social behavior can give a hotel firm a commercial advantage with a positive effect on its presentation. In addition, Kabir (2011) states that the image of the hotel is strategic and can help survive competitive conditions, while (García-Rodríguez and Armas-Cruz, 2007) point out that this relationship depends on the local context (Melo, Moura-Leite, and Padgett, 2012) On the other hand, the social role has the workplace and the community as two focus points in the creation of social cohesion and equity, where aspects such as health, safety and general welfare of employees are recognized through the offer of training and development opportunities, social advances in the community, among others (Vo, Delchet-Coche, and Akeb, 2015). According to Porter and Kramer (2006), companies can influence various social factors, such as the local education system, the adequacy of the public health system, availability of accommodation, discrimination, etc.…”

Section: Social Dimensionmentioning

confidence: 99%

Reflections on Responsible Tourism in the Framework of Social Responsibility

Reatiga

Torres

2020

cuad.adm.

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This reflection article presents a tour of the fundamental elements of Corporate Social Responsibility (CSR) in the context of the hotel subsector, with special emphasis on sustainability perspectives, known as triple accountability: environmental, social and economic variable. It is expected that the reader can understand from the documentary analysis of the corresponding literature, the relationship between CSR and hotel activity, as well as the relevant variables in the development of responsible practices (as regards triple accountability) of mentioned industry. In addition, this article includes an approach to the opportunities for improvement around these corporate social responsibility practices in the hotel subsector and the gap, praxeology, present between sustainable tourism (as a framework within which the hotel subsector is located) and the responsible tourism, horizon towards which the duty of the subsector is framed.

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Corporate social responsibility by Swaziland hotel industry

Cited by 17 publications

References 16 publications

A model to measure sustainable development in the hotel industry: A comparative study

A model to measure sustainable development in the hotel industry: A comparative study

Framework for stakeholder collaboration in harnessing corporate social responsibility implementation in tourist destination to build community adaptive capacity to climate change

Reflections on Responsible Tourism in the Framework of Social Responsibility

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