Correlates of Performance in Community Colleges

Fiedler, Fred E.; Gillo, Martin W.

doi:10.2307/1980892

Cited by 10 publications

(2 citation statements)

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“…While Moynihan and Pandey (2005) uncover a negative relationship between centralization and perceptions of effectiveness in 83 US human and health services, Wolf's exhaustive (1993) case survey of bureaucratic effectiveness found no significant relationship between centralization and performance in a range of US federal agencies. Similarly, in an earlier investigation, Fiedler and Gillo (1974) show that decentralizing decision-making has little effect on the comparative performance of different faculties within community colleges. Researchers have stated that the lack of appropriate hard performance criteria is the major weakness of studies of centralization in both the public and private sector (Dalton, Todor, Spendolini, Fielding and Porter 1980).…”

Section: [Position Of Table 1]mentioning

confidence: 66%

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Centralization, Organizational Strategy, and Public Service Performance

Andrews

Boyne

Law

et al. 2007

Journal of Public Administration Research and Theory

155

137

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We test the separate and joint effects of centralization and organizational strategy on the performance of 53 UK public service organizations. Centralization is measured as both the hierarchy of authority and the degree of participation in decision-making, while strategy is measured as the extent to which service providers are prospectors, defenders and reactors. We find that centralization has no independent effect on service performance, even when controlling for prior performance, service expenditure and external constraints. However, the impact of centralization is contingent on the strategic orientation of organizations. Centralized decision-making works best in conjunction with defending, and decentralized decision-making works best in organizations that emphasize prospecting.

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Section: [Position Of Table 1]mentioning

confidence: 66%

“…Third, the unit of analysis is different service departments in multipurpose local authorities rather than functional units within single purpose organizations (e.g. Fiedler and Gillo 1974) or a single type of public service (e.g. Ashmos, Duchon, McDaniel, Jr 1998).…”

Section: Discussionmentioning

confidence: 99%