2012
DOI: 10.1080/09593969.2012.711253
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Costco and the Aussie Shopper: a case study of the market entry of an international retailer

Abstract: Retailing is a globalized industry yet retailers must respond to local shopping habits if they are to be perceived as legitimate by the host country customers. However, some retailers may be unable or unwilling to respond to all customer requirements. Costco, the membership warehouse club retailer, has been successful in its international expansion efforts,

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Cited by 6 publications
(8 citation statements)
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“…The authors of the paper did not carry out an empiric survey and neither did they produce any methodology for identifying the individual components of each receptiveness index; they nevertheless disclosed a possible benefit of the process of internationalisation for consumers through the cultural, socio-economic and market impacts produced by trade companies. The social surveys of consumers carried out by Minahan, Bianchi (2012) in relation to the entry of the American retail company Costco into the Australian market confirmed in practice the idea of the dependence of the consumer receptiveness index upon their culture and behaviour, as well as upon the offers of a foreign entrant, as was suggested by Alexander (2010) and other authors. This survey showed the ways in which retailers and consumers have adapted to each other.…”
Section: Retail Internationalization Processsupporting
confidence: 62%
“…The authors of the paper did not carry out an empiric survey and neither did they produce any methodology for identifying the individual components of each receptiveness index; they nevertheless disclosed a possible benefit of the process of internationalisation for consumers through the cultural, socio-economic and market impacts produced by trade companies. The social surveys of consumers carried out by Minahan, Bianchi (2012) in relation to the entry of the American retail company Costco into the Australian market confirmed in practice the idea of the dependence of the consumer receptiveness index upon their culture and behaviour, as well as upon the offers of a foreign entrant, as was suggested by Alexander (2010) and other authors. This survey showed the ways in which retailers and consumers have adapted to each other.…”
Section: Retail Internationalization Processsupporting
confidence: 62%
“…Many of the studies of international retailing have focused on these territorial characteristics (for example Bianchi and Arnold 2004;Matusitz and Leanza, 2009;Goldman. 2001;Minahan et al, 2012), particularly the consumer culture and institutional structures to which retailers have to respond in order not only to have permission to operate but also to operate profitably. Comparing the different types of embeddedness Coe et al, (2012: p27) state, 'This is not to say that home country embeddedness' (societal embeddedness in our terminology) 'in particular is unimportant, but that in certain sectors, meeting the various needs of different national market places is the more significant influence on corporate strategies and structures'.…”
Section: Types Of Embeddedness As Related To International Retailingmentioning
confidence: 99%
“…The analysis of the reference sources (Holstein, 2007;Pioch, 2009;Moore, 2010;Diallo, 2012;S. Minahan, 2012) provided earlier clearly identified the most important elements of the possible impact of a foreign retailer on consumers and their characteristics.…”
Section: Methodsmentioning
confidence: 99%