2021
DOI: 10.1080/26437015.2020.1859935
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COVID-19 as an accelerator for developing strong(er) businesses? Insights from Estonian small firms

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Cited by 45 publications
(24 citation statements)
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References 59 publications
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“…In addition, employees may experience more significant stress, fear of job safety, anxiety, loneliness, and burnout (Vyas and Butakhieo, 2021). These situations require managers to play new leadership roles that help reduce stress, fear, and anger and build trust, loyalty, and commitment (Durst and Henschel, 2021).…”
Section: Literature Reviewmentioning
confidence: 99%
“…In addition, employees may experience more significant stress, fear of job safety, anxiety, loneliness, and burnout (Vyas and Butakhieo, 2021). These situations require managers to play new leadership roles that help reduce stress, fear, and anger and build trust, loyalty, and commitment (Durst and Henschel, 2021).…”
Section: Literature Reviewmentioning
confidence: 99%
“…The impact of the COVID-19 pandemic on the activities of small enterprises on the example of business customers of a manufacturing company anxiety, fear, and anger that build trust, loyalty, and commitment (Durst and Henschel 2021). It is important that affected parties take swift action (Ratten, 2020a).…”
Section: Impact Of the Pandemic Crisis On The Activities Of Enterprisesmentioning
confidence: 99%
“…This enables the individual to survive change by being ready to act (Ratten, 2020a). Small businesses should pay more attention to building the capacity to deal with uncertainty during a pandemic, to create and use personal relationships, and to activate the ability to experiment and think creatively (Durst and Henschel 2021).…”
Section: Impact Of the Pandemic Crisis On The Activities Of Enterprisesmentioning
confidence: 99%
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“…Although research on crisis management (CM) in general has increased in conjunction with the pandemic, e.g., in [1,2], research on CM in small and medium-sized enterprises (SMEs) is still in its infancy [3,4]. In contrast to the study of CM in large organizations [5,6], rigorous research focused on CM in SMEs has only recently started, e.g., in [2,3,[7][8][9]. This recent development is promising given the fact that SMEs are highly sensitive to external threats [10,11].…”
Section: Introductionmentioning
confidence: 99%