“…8,9,10,11,24,27,28 Anxiety and distress over rapidly changing guidelines and PPE availability can have a tangible impact on efforts to maintain a sustainable workforce. 9 The overwhelming demand and reduced capacity provided by UDC services, which is in line with previously reportedly UDC service evaluation data, 14,15 was highlighted by the majority of our participants and further heightened the stressfulness of UDC environments. Feeling undervalued, fuelled by a lack of communication from governing bodies, was unanimously stated and echoes feelings of 'institutional betrayal' expressed by the dental profession as reported by Collin et al 29 Lack of understanding and support at national level and from senior management may have driven enhanced teamwork at a clinic level, as clinicians developed their own support systems.…”