Cracking Public Space Open

Kozubæv, Sandjar; DiSalvo, Carl

doi:10.1145/3411764.3445730

Cited by 7 publications

(1 citation statement)

References 71 publications

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“…This paper combined techniques from prior work in design futuring methods [82,83] in participatory design workshop. We applied these techniques to engage domain experts from investigative journalism and legal analysis in conversation about their values expectations and perceptions of automated NLP futures.…”

Section: Related Workmentioning

confidence: 99%

“It’s Like the Value System in the Loop”: Domain Experts’ Values Expectations for NLP Automation

Showkat

Baumer

2022

Designing Interactive Systems Conference

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The rise of automated text processing systems has led to the development of tools designed for a wide variety of application domains. These technologies are often developed to support non-technical users such as domain experts and are often developed in isolation of the tools primary user. While such developments are exciting, less attention has been paid to domain experts' expectations about the values embedded in these automated systems. As a step toward addressing that gap, we examined values expectations of journalists and legal experts. Both these domains involve extensive text processing and place high importance on values in professional practice. We engaged participants from two non-proft organizations in two separate co-speculation design workshops centered around several speculative automated text processing systems. This study makes three interrelated contributions. First, we provide a detailed investigation of domain experts' values expectations around future NLP systems. Second, the speculative design fction concepts, which we specifcally crafted for these investigative journalists and legal experts, illuminated a series of tensions around the technical implementation details of automation. Third, our fndings highlight the utility of design fction in eliciting not-to-design implications, not only about automated NLP but also about technology more broadly. Overall, our study fndings provide groundwork for the inclusion of domain experts values whose expertise lies outside of the feld of computing into the design of automated NLP systems. CCS CONCEPTS• Human-centered computing → Human computer interaction (HCI); Empirical studies in HCI; Computer supported cooperative work.

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Section: Related Workmentioning

confidence: 99%