Crafting business models for conflicting goals: Lessons from creative service firms

Rozentale, Ieva; Baalen, Peter J. van

doi:10.1016/j.lrp.2021.102092

Cited by 18 publications

(34 citation statements)

References 37 publications

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“…The management literature has increasingly used the concept of a business model to capture the essence of the relationship between an organization's customers and how it makes its money [22], [47], [48]. Although various definitions have been used to describe a business model [49], [50], scholars are increasingly coalescing around an understanding of the business model, expressed in terms of the company's architecture in how it creates, delivers, and captures value [12], [51]. Prior research on PSS business models has focused on categorizing different types of PSS, such as product-oriented, use-oriented, and results-oriented [11], [52].…”

Section: A Pss Business Modelmentioning

confidence: 99%

“…A business model describes how companies create, deliver, and capture value (i.e., through the three business model elements). Researchers have used a business model perspective [8], [12], [13] to create an understanding about successful provision of PSS [14]- [16]. Consequently, prior literature has proposed various activities to support the provision of PSS by employing the concept of a business model [17], [18].…”

Section: Introductionmentioning

confidence: 99%

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Value Leakage in Product–Service System Provision: A Business Model Alignment Perspective

Reim

Lenka

Parida

et al. 2024

IEEE Trans. Eng. Manage.

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To stay competitive, manufacturing companies offer product-service systems (PSS) to avoid commoditization of their products. The potential to create value through PSS offerings lies in a company's ability to successfully implement the PSS business model. However, many companies are unable to realize the benefits because PSS represents significant changes to all the business model elements, which comprise value creation, value delivery, and value capture. This leads to misalignment among the business model elements, which is a topic of interest within PSS and business model literatures. This article aims to provide empirical insights into the business-model-element alignment problems and conceptualize their consequences, which manufacturing companies face during PSS implementation. This article utilizes an abductive multicase study of three Swedish manufacturing companies with long-term experience of PSS provision to provide novel insights by identifying six alignment problems that companies face as a consequence of the interaction among the three business model elements. Furthermore, we contribute to both the PSS and business model literature by conceptualizing the consequences of business model element alignment problems, explaining the three value leakages that occur as a result of inappropriate resource and capability utilization, unattractive offer configurations, and inefficient service network processes in PSS provision.

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Section: A Pss Business Modelmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Value Leakage in Product–Service System Provision: A Business Model Alignment Perspective

Reim

Lenka

Parida

et al. 2024

IEEE Trans. Eng. Manage.

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“…Subsektor jasa kreatif juga menunjukkan perkembangan yang pesat. Model bisnis (Rozentale & van Baalen, 2021) yang mengkoneksikan antara akademisi dan dunia bisnis merefleksikan kompleksitas managerial suatu bisnis. Ketika bisnis tersebut ditarik secara spesifik dalam bidang jasa kreatif, konsep tentang meningkatkan hospitality pelanggan jasa dengan ide dan kreatifitas mulai bermunculan (Shin, Hakseung R.Perdue, 2022).…”

Section: Pendahuluanunclassified

Studi Komparatif Ekonomi Kreatif Di Dunia

Perdana

Utami

2022

ar-rehla

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Abstrak: Paper ini mengulas tentang ekonomi kreatif, yang mulai menjadi sebuah topik, yang dianggap mampu berkontribusi lebih terhadap perekonomian suatu negara dan kawasan. Hal ini ditandai dari berdirinya sektor aktivitas kultural dan industri kreatif yang berjalan beriringan dengan gelombang promosi suatu negara dalam memperkenalkan budayanya, industri kreatif menjadi salah satu sektor yang memungkinkan menjadi identitas khusus dari suatu negara. Metode yang digunakan dalam penelitian ini adalah studi komparatif. Paper ini mengangkat tiga fenomena kasus yang sedang populer di masyarakat dunia yaitu Cool Wave (Jepang), Korean Wave “Hallyu” (Korea Selatan), dan Creative Europe (Uni Eropa). Studi yang dilakukan menunjukkan bahwa masing-masing gebrakan yang dilakukan memiliki setidaknya: keamanan dari kacamata pencipta yang diatur dalam hak cipta dan potensi sektor tersebut untuk lebih berkembang kedepan. Kata Kunci: cool wave, hallyu, creative europe, aktivitas kultural, industri kreatif Abstract:. This paper reviews how the creative economy has started to become a topic that is considered capable of contributing more to the economy of a country and region. Starting from the establishment of the cultural activity sector and the creative industry that goes hand in hand with a wave of promotion of a country in introducing its culture, the creative industry is one sector that allows it to become a special identity of a country. The method used in this research is a comparative study, where this paper raises three cases phenomena that are currently popular in the world community: the Cool Wave (Japan), the Korean Wave "Hallyu" (South Korea), and Creative Europe (European Union). The studies showed that each of the breakthroughs carried out has at least: security from the creators perspective regulated in copyright and also the potential for the sector to develop further in the future. Keywords: cool wave, hallyu, creative europe, cultural activities, creative industries

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“…An essential component of economic activity is the expansion of knowledge through utilizing ideas from human resources [9]. The idea behind an innovation system is to combine research and development activities from businesses and academic institutions that best represent the creative innovation model [10]. When creating innovation policy, the systematic approach to innovation also encourages caution and close attention to details [11,12].…”

Section: Introductionmentioning

confidence: 99%

Empowering Regional Development with Quadruple Helix Creative Industry Model

Yusri¹,

Cemda²,

Siregar³

2022

JUDM

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This study examines how to support regional development with the quadruple helix creative industry model through descriptive qualitative analysis. The primary data were collected through observation, interviews, and FGDs (Focus Group Discussions) with academics, creative economy actors, community leaders, and government officials. The markets in Medan, North Sumatra, Indonesia were studied between October 2020 and October 2021. Purposive sampling technique was used to select informants, and snowball sampling approach was utilized to conduct the interviews. The findings revealed that the lack of roles in research and knowledge production by academic actors in Medan has increased the need for a network of academic actors to fill the gap; the government has not been able to play a role in providing funding support and incentives for business actors in creative industries, especially in creating innovations. The synergy between actors in the quadruple helix implementation has not been properly utilized, even in the case of the Medan City Government, which ought to be the main source of information in social media for the city's creative sector. Following up on these findings, the quadruple helix creative industry model was implemented as an innovation model to support the regional economy of the city of Medan.

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Crafting business models for conflicting goals: Lessons from creative service firms

Cited by 18 publications

References 37 publications

Value Leakage in Product–Service System Provision: A Business Model Alignment Perspective

Value Leakage in Product–Service System Provision: A Business Model Alignment Perspective

Studi Komparatif Ekonomi Kreatif Di Dunia

Empowering Regional Development with Quadruple Helix Creative Industry Model

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