Creating an applied learning infrastructure for management decisions

Abstract

To achieve change in the Australian red meat processing industry it is necessary to address the tyranny of distance in a dispersed industry, a culture of “firefighting” rather than root cause problem solving and a low investment in staff training and development. Internet‐based learning offers potential where off‐the‐job training is not feasible or efficient. Hence our decision to design a management development initiative for the industry. $LAM (pronounced “slam” – may be viewed at URL: http://www.bus.qut.edu.au/$lam/) is the name coined for the learning process that uses interactive Internet‐based decision support systems. $LAM integrates high quality content, state‐of‐the‐art instructional design principles and motivational strategies. The goal was the delivery of an industry specific cost of quality tutorial and activity based projects able to promote learners’ ability to formulate conceptual generalisations and promote change in developing new responses to industry issues.

Online Learning Infrastructure: Does it Strengthen the Effect of Service Quality on Student Satisfaction?

“…Knowledge and learning management infrastructure is required to realize every knowledge organization as a learning organization capable of exploiting organizational knowledge wealth (Lytras & Pouloudi, 2003). An interactive database for working will contribute to the future profitability of the industry by addressing the multiple needs of responding to competitive challenges, developing managers' ability to manage change, and allowing managers the skill to make reliable and valid decision choices based on actual organizational data (Preston et al, 2001). New technological tools used in conjunction with traditional learning management-based discussion forums may offer opportunities to reach various learners and provide differing levels of engagement (Montelongo & Eaton, 2020).…”