The COVID-19 pandemic has presented governments with challenges not only in relation to bio-medical understanding, medical treatment and health facility operations, but also the management of public health, public behaviour and the economy. In the area of public health management, discrete event simulation modelling is capable of providing considerable assistance to decision-makers. In April 2020, on the basis of publicly available information about the virus and its impacts, an analysis was undertaken of the needs of public health policymakers, and a 16-state / 40-flow model was postulated. The model was revisited in December 2020, and experiences around the world applied in order to evaluate the model's apparent usefulness. This resulted in improved appreciation of its applicability and limitations, a revised model, and plans for further evaluation and application. 2 34 TH BLED ECONFERENCE DIGITAL SUPPORT FROM CRISIS TO PROGRESSIVE CHANGE R. Clarke: A Simulation Model for COVID-19 Public Health Management: Design and Preliminary Evaluation 3ill-informed. To constitute information, and to enable the people responsible for public health management to make decisions, data must have context. That context may be provided by each individual policy-maker's own mental model. However, major programmes of this nature involve many stakeholders with diverse perspectives. The context is therefore multi-dimensional, it features competition among values, and the conception of the problem-space needs to be shared rather than personal.The most powerful form of context is provided by models that are shared, that impose some degree of formality on the problem-space, that are sufficiently graphic that all stakeholders can relate to them, and that have an associated terminology that is reasonably common among the stakeholders. Given such a model, it becomes much easier to identify data that would be valuable input to deliberations, to generate and evaluate alternative courses of action, and to assess both the potential and the actual impacts of interventions. 6 34 TH BLED ECONFERENCE DIGITAL SUPPORT FROM CRISIS TO PROGRESSIVE CHANGE
ModellingIT was applied to the gathering and publication of data, partly to inform and entertain the public, but more critically to support policy-makers in their efforts to understand the phenomenon. This paper investigates the question as to whether the seeming absence of an 'enterprise model' of the undertaking, and of 'information architecture' and 'data models' to support it, have hampered the potential IT contribution, and hence whether return on investment in IT can be improved by applying insights from modelling theory and practice.A model is a simplified representation of a real-world system, which reflects interdependence among the relevant entities, structures and processes. Real-world socio-economic systems are open, complex and highly inter-connected. Simplification necessarily involves limiting the scope of the model, by placing the focus on one sub-system or two or more closely-related su...