Crisis Coordination and the Role of Social Media in Response to COVID-19 in Wuhan, China

Li, Yiran; Chandra, Yanto; Kapucu, Naim

doi:10.1177/0275074020942105

Cited by 86 publications

(76 citation statements)

References 23 publications

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“…Several studies related to social media to convey information and receive information have been conducted in several countries [1][2][3][4][5][6]. The study discusses techniques in data retrieval and content on social media such as Twitter, Facebook, and Sina Weibo [1][2][3][4][5][6]. The purpose of this research is to build a large dataset from live social media streams.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Using quantitative analysis found a positive correlation between the number of posts with the number of cases reported from Wuhan with about 10 Covid-19 cases per 40 social media posts. While on the study, produced a model for detecting Covid-19 positive reports from social media users' posts using machine learning [1,2]. Also, the study makes information and warnings on disasters based on social media.…”

Section: Literature Reviewmentioning

confidence: 99%

“…he accuracy of selecting the media used in conveying information about Corona Virus Disease 2019 to the public will have a positive impact on preventing the spread of the virus [1][2][3][4][5][6]. The government is currently very aggressively carrying out activities to encourage people to adopt a healthy lifestyle in line with the health protocols from the Government and from the World Health Organization (WHO) in terms of preventing the spread of Covid-19 [7].…”

Section: Introductionmentioning

confidence: 99%

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Effectiveness of Covid-19 Information through Social Media based on Public Intention

Yuniarto

Khozinaturrohmah²,

Rahman

2021

Appl. Inf. Syst. Manage.

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Corona Virus Disease-19 pandemic has changed people's habits today. Likewise, with the use of social media in terms of conveying information to the public. The government has now formed task forces in each region to prevent the spread of the virus. Among its duties is to convey information related to the prevention and spread of Corona Virus Disease-19. Considering that information delivery is deemed ineffective, some people do not fully know information about the Corona Virus Disease-19. The purpose of this study is to determine the effectiveness of information on Corona Virus Disease-19. To understand the relationship between the public's intention to end the Covid-19 pandemic and the effectiveness of Covid-19 information through social media the statistical analysis used is Cramer's V Non-Parametric Statistics, meanwhile, to find out whether the public's intention to end the Covid-19 pandemic affects the effectiveness of Covid-19 information through social media it is done through the partial least square approach. Questionnaire distribution via WhatsApp and made in google form to facilitate the distribution and filling. The number of responses was 401 respondents. The results obtained, the relationship between the latest education and attitudes when receiving hoax information and work relations with the frontline to end Corona Virus Disease-19 is that the community is declared insignificant, while the intention variable does not have a significant effect on the effectiveness factor. Different objects and respondents will be more interesting for further research as material for other researchers. Research results can be used as material for related parties, in this case the government to determine the media used to convey information about Covid-19.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Effectiveness of Covid-19 Information through Social Media based on Public Intention

Yuniarto

Khozinaturrohmah²,

Rahman

2021

Appl. Inf. Syst. Manage.

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“…Social media can also advertise and promote evidence-based medical suggestions and treatment of the disease by citing credible sources using local languages to reach people from culturally diverse backgrounds (5). Such efforts of social media companies may facilitate the efforts of governments and contribute to changing people's wrong perceptions and practices related to the treatment of COVID-19 (32).…”

Section: Second the Role Of Social Media Corporationsmentioning

confidence: 99%

Rumour and social stigma as barriers to the prevention of coronavirus disease (COVID-19): What solutions to consider?

Huda¹,

Islam²,

Qureshi³

et al. 2020

Global Biosecurity

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Globally, multiple factors have elevated the risk and contributed to the fast spread of COVID-19. Alongside this, unsolicited rumours and social stigma are believed to be two possible barriers to the effective prevention of the disease. Despite measures taken, rumours and social stigma related to COVID-19 tend to increase globally. Several studies document that rumours and social stigma may fuel the risk and rapid spread of COVID-19. However, how these rumours and social stigma act as barriers to the prevention of the COVID-19 outbreak remain unclear. This article aims to discuss how rumours and social stigma can undermine the preventive and clinical efforts to fight against the spread of COVID-19 and suggest potential policy implications for addressing rumours and social stigma and optimising preventive efforts. A narrative review of secondary sources of data, including published studies, grey literature and authentic press reports was conducted. The analysis indicates that unverified rumours associated with COVID-19 may weaken people's preparedness for a new infectious disease by driving them to wrong treatment and preventing them from adhering to evidence-based medical suggestions and treatment. Findings also suggest that social stigma may reduce healthcare workers' agency and self-respect to provide support, treatment and care for those with COVID-19. Social stigma may also constrain participation in screening, testing, quarantine, isolation, and treatment of the disease. This article offers six potential policy pathways and emphasises the national and international coordination of all stakeholders for addressing rumours and social stigma associated with COVID-19.

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“…First, some scholars focus on the application of new technologies in China's epidemic prevention and control, such as the QR Code and big data. For example, Li, Chandra, and Kapucu (2020) think that social media are the key mechanism shaping how the central government coordinates with local governments through mitigating the information asymmetry problems. Also, many scholars research into the role of social sectors.…”

mentioning

confidence: 99%

Campaign-style crisis regime: how China responded to the shock of COVID-19

Cai

2021

Policy Studies

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How did China construct effective crisis governance systems to cope with a transboundary crisis like COVID-19? By integrating policy regime and campaign theories, this article constructs an analytical frameworkthe campaign-style crisis governance regimeto answer this question. The COVID-19 crisis was reconceived as a people's war in order to prompt idea-sharing within the regime. The decision-making and coordination capacity of crisis management was enhanced by the establishment of topdown leading groups/headquarters and complex horizontal/ vertical and formal/informal institutional arrangements. By aligning the interests of stakeholders through a variety of mechanisms, the supply of materials and human resources and the level of cooperation were significantly improved. China's campaign-style crisis regime is embedded in the nation's political-administrative structures. This article also discusses the theoretical and empirical implications of Chinese-style response in the end.

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Crisis Coordination and the Role of Social Media in Response to COVID-19 in Wuhan, China

Cited by 86 publications

References 23 publications

Effectiveness of Covid-19 Information through Social Media based on Public Intention

Effectiveness of Covid-19 Information through Social Media based on Public Intention

Rumour and social stigma as barriers to the prevention of coronavirus disease (COVID-19): What solutions to consider?

Campaign-style crisis regime: how China responded to the shock of COVID-19

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