Crisis intervention techniques for the minister

Switzer, David K.

doi:10.1007/bf01797942

Cited by 4 publications

(2 citation statements)

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“…A Technique Functioning Scale was developed to assess the degree to which the volunteers carried out the counseling strategies taught in the TCRS training program. These strategies represent a composite of a number of crisis (Brammer, 1973;Caplan, 1975;Morley, Messick, & Aguilera, 1967;Rusk, 1971;Switzer, 1970) and include (a) identification of the problem or problems; (b) recongition and exploration of feelings; (c) survey of past coping attempts; and (d) exploration of alternatives. Guidelines were established for assigning a dichotomous rating (0 or 1) as to whether the volunteer engaged in each of the four counseling activities.…”

Section: Dependent Measuresmentioning

confidence: 99%

Relationships among experience level and value orientation and the performance of paraprofessional telephone counselors

Kalafat

Boroto

1979

American J of Comm Psychol

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The effectiveness of indigenous paraprofessional helpers is thought to be partially due to the similarity in style and values between then and their clients. However, there is a concern that as they gain experience in an agency, their identification may shift from the clients to the agency. Also, there is a question as to how effective paraprofessionals (selected due to their shared values with a target population) are with value-dissimilar clients. Truax and Carkhuff's scales of facilitative conditions as well as a technique functioning scale were used to assess the helping behavior of paraprofessional telephone counselors at three levels of experience in response to value-similar and value-dissimilar simulated calls. The results indicate that performance generally improved with training and experience and that instead of a uniform deterioration with dissimilar value calls, a complex relationship existed between performance, values, and experience level.

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Section: Dependent Measuresmentioning

confidence: 99%

Relationships among experience level and value orientation and the performance of paraprofessional telephone counselors

Kalafat

Boroto

1979

American J of Comm Psychol

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“…He is often the first person who is contacted when a crisis occurs, and even when not approached, he still has the option of initiating relationships with persons whom he feels might benefit from some type of intervention. Switzer (1970) sums it up concisely when he says that crisis intervention is "appropriate both to his (the pastor's) historic role, the types of problems with which he is confronted, and the time which is available to him" (p. 30).…”

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confidence: 99%