Crisis-related research in communication and business journals: An interdisciplinary review from 1992 to 2011

Ha, Jin Hong; Riffe, Daniel

doi:10.1016/j.pubrev.2015.06.019

Cited by 35 publications

(13 citation statements)

References 24 publications

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“…We searched in academic and journal-specific databases to assemble a purposive census of topically related scholarly articles. The procedures and keywords where reviewed by a library database expert and followed recent systematic reviews (Ha & Boynton, 2014; Ha & Riffe, 2015; Kim et al, 2009; Nekmat et al, 2014) and a concept-specific analysis (Lee & Sohn, 2016).…”

Section: Methodsmentioning

confidence: 99%

“…Reviewing the sociology of a subfield typically requires a systematic review that often takes the form of content analyses of bodies of literature. For example, in five recent systematic reviews of the crisis communication literature, researchers content analyzed scholarly publications and found that image repair theory (IRT; Benoit, 1995, 2015) and situational crisis communication theory (SCCT; Coombs, 1995, 1999, 2007) are the most often applied theories (Avery, Lariscy, Kim, & Hocke, 2010; Ha & Boynton, 2014; Ha & Riffe, 2015; Kim, Avery, & Lariscy, 2009; Nekmat, Gower, & Ye, 2014). Although insightful to know the frequencies of theories used, such reviews do not indicate how one theory is connected to other theories.…”

Section: Literature Reviewmentioning

confidence: 99%

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Mapping a Subfield’s Sociology of Science: A 25-Year Network and Bibliometric Analysis of the Knowledge Construction of Sports Crisis Communication

Harker

Saffer²

2018

Journal of Sport and Social Issues

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Sport crisis communication research has emerged as a substantial subfield of communication, sport communication, and crisis communication. The purpose of this study is to assess the development and diffusion of the subfield's scholarly works to uncover the influential authors, theories, and journals central to the subfield's knowledge construction process. We chart the development of the subfield by combining network analysis and bibliometric methods. Our analysis of 25 years of scholarship in 25 journals reveals seven major areas of focus in sport crisis communication with an emphasis on applied and critical cultural scholarship. Furthermore, our research indicates that the Journal of Sport & Social Issues played an integral and interdisciplinary role in supporting the emergence of this area of study. We argue the subfield holds great opportunity for future growth, most notably in empirical research.

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Section: Methodsmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Mapping a Subfield’s Sociology of Science: A 25-Year Network and Bibliometric Analysis of the Knowledge Construction of Sports Crisis Communication

Harker

Saffer²

2018

Journal of Sport and Social Issues

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“…A nivel internacional, encontramos una gran parte de estudios que se han centrado en analizar la investigación en relaciones públicas de manera genérica, examinando aspectos como la autoría, los temas, la metodología y los marcos teóricos de las investigaciones (Molleda;Laskin, 2005;Meadows;Meadows, 2014; Míguez-González; Corbacho-Valencia; Baamonde-Silva, 2016; Morkunas; Moore; Duncan, 2018). Otra parte de estos estudios se ha dedicado a analizar cuestiones más específicas, como internet y los nuevos medios (Duhé, 2012;Ye;Ki, 2012;McCorkindale;DiStaso, 2014;Wang, 2015), comunicación de crisis Avery;Lariscy, 2009;Ha;Riffe, 2015;Liu;Bartz;Duke, 2016), asuntos públicos y lobby (Davidson, 2015), diplomacia pública (Vanc;Fitzpatrick, 2016), relaciones públicas sin ánimo de lucro (Sisco; Pressgrove; Collins, 2013), gestión estratégica de las relaciones públicas Ni, 2013; Compte-Pujol; Matilla; Hernández, 2018), el concepto de "diálogo" o la comunicación dialógica en las relaciones públicas (Theunissen;Noordin, 2012;Morehouse;Saffer, 2018), la teoría dialógica de las relaciones públicas (McAllister-Spooner, 2009), la relación organización-públicos Shin, 2006), o la conexión entre la inteligencia estratégica y las relaciones públicas (Santa-Soriano; Lorenzo-Álvarez; Torres-Valdés, 2018).…”

Section: Estudios Y Tendencias De Investigación En Relaciones Públicaunclassified

Investigación en relaciones públicas en España

Esparcia

Carretón-Ballester

Pineda-Martínez

2020

EPI

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Between 2004 and 2006, the two most relevant scientific associations for academics and researchers in the field of public relations and communication were set up in Spain with the mission of strengthening and disseminating research and promoting forums and networks for scientific exchange: the Association of Researchers in Public Relations (AIRP) and the Spanish Association for Communication Research (AE-IC). Based on a study of the doctoral theses presented and contributions to international conferences organized by both associations in the period between 2004 and 2018, our main objective is to determine, describe, and analyze research trends in the academic field of public relations in the Spanish context. To this end, content analysis is applied as a qualitative and quantitative method in the social sciences. Among the most relevant results, the following stand out: the predominance of women researchers in the field, public relations and digital communication as the main topics, the use of mixed methodology, and content analysis as the main research technique. The diagnosis of the evolution and management of public relations research in Spain presented herein defines the corresponding trends and challenges. Resumen Entre 2004 y 2006 se constituyeron en España las dos asociaciones científicas más relevantes para los académicos e investigadores de relaciones públicas y de la comunicación con la misión de potenciar y difundir la investigación y promover foros y redes de intercambio científico: la Asociación de Investigadores en Relaciones Públicas (AIRP) y la Asociación Española de Investigación de la Comunicación (AE-IC). Con el estudio de las tesis doctorales defendidas y de las contribuciones a los congresos internacionales que organizan ambas asociaciones en el período comprendido entre 2004 y 2018, se persigue el objetivo principal de determinar, describir y analizar la investigación en relaciones públicas como objeto del debate científico de la disciplina en España. Para ello, se utiliza el análisis de contenido como método cualitativo y cuantitativo de las ciencias sociales. Entre los resultados más relevantes destacan el predominio de mujeres investigadoras en el campo, las relaciones públicas y comunicación digital como temática mayoritaria, el uso de una metodología mixta y el análisis de contenido como principal técnica de investigación. El diagnóstico de su evolución y de cómo se gestiona la investigación de las relaciones públicas en España define las tendencias y los retos como resultado del estudio.

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“…Over half (59%) of all crisis communication research has focused on outward organizational communication (Avery, Lariscy, Kim, & Hocke, 2010;Ha & Boynton, 2014;Ha & Riffe, 2015). In fact, crisis communication research "reflected a strong sender orientation," until the ability to mass communicate online opened the rhetorical arena to stakeholders (Coombs & Holladay, 2014, p. 40;Johansen & Frandsen, 2005).…”

Section: Literature Reviewmentioning

confidence: 99%

Let’s Talk Sports: An Egocentric Discussion Network Analysis Regarding NFL Crisis Perceptions

Harker

2019

Communication & Sport

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This egocentric discussion network analysis examines American sports fans’ crisis perceptions regarding four National Football League (NFL) crises. The purpose of this research was to examine how stakeholders’ perceptions of sport-related crises are communicated within the rhetorical arena. This research addresses several lingering questions regarding the influential role of sport identification, fan communication behavior, and social relationships among sports fans in the development of crisis perceptions. The situational crisis communication theory (SCCT) model is extended by applying it to sport crisis and the network perspective. In sum, this sport crisis egocentric discussion network, driven by functional specificity hypothesis, enabled an in-depth investigation into network selection, activation, and influence regarding sports fans’ crisis perceptions, and the significance of identification and the discordant communication exchanged within a sports fan’s personal network.

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Crisis-related research in communication and business journals: An interdisciplinary review from 1992 to 2011

Cited by 35 publications

References 24 publications

Mapping a Subfield’s Sociology of Science: A 25-Year Network and Bibliometric Analysis of the Knowledge Construction of Sports Crisis Communication

Mapping a Subfield’s Sociology of Science: A 25-Year Network and Bibliometric Analysis of the Knowledge Construction of Sports Crisis Communication

Investigación en relaciones públicas en España

Let’s Talk Sports: An Egocentric Discussion Network Analysis Regarding NFL Crisis Perceptions

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