Critical Mass and Discontinued Use of Social Media

Chesney, Thomas; Lawson, Shaun

doi:10.1002/sres.2231

Cited by 14 publications

(8 citation statements)

References 52 publications

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“…These organisations have a role to play in how digital technologies are shaped, and how they shape everyday life in turn. While social media are usually discussed as having to achieve a critical mass of users through network effects (Chesney & Lawson, 2015), the structured context of an organisation can provide far more concrete motivations for signing up, even if these memberships may involve questionable datafication practices. Alternatively, this context may afford diffuse communication norms that complicate a segmentation between the personal and the professional, and this constitutes a problem for which the organisation is at least partially responsible.…”

Section: Discussion: An Organisational Cultivation Of Digital Resignation?mentioning

confidence: 99%

An organisational cultivation of digital resignation?: Enterprise social media, privacy, and autonomy

Bagger

2021

Nordicom Review

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Enterprise social media (ESM) have largely gone ignored in discussions of the datafication practices of social media platforms. This article presents an initial step towards filling this research gap. My research question in this article regards how employees of companies using the ESM Workplace from Facebook feel that the implementation of this particular platform relates to their potential struggles for digital privacy and work–life segmentation. Methodologically, I explore this through a qualitative interview study of 21 Danish knowledge workers in different organisations using the ESM. The central analytical proposal of the article is that the interviewees express a “digital resignation” towards the implementation of the ESM. In contrast to previous discussions, this resignation cannot only be thought of as “corporately cultivated” by third parties, but must also be considered as “organisationally cultivated” by the organisations people work for. The study suggests that datafication-oriented media studies should consider organisational contexts.

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Section: Discussion: An Organisational Cultivation Of Digital Resignation?mentioning

confidence: 99%

An organisational cultivation of digital resignation?: Enterprise social media, privacy, and autonomy

Bagger

2021

Nordicom Review

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“…(e.g., Rosenbaum & Wong, 2015). Methods used: Surveys (Lin et al, 2020), mixing surveys with interviews (Maier, Laumer, Weinert, et al 2015;Maier, Laumer, Eckhardt, et al 2015), mixing surveys with content analysis (York & Turcotte, 2015), field experiment (Danaher, 2002), lab experiment (Lemon, White, & Winer, 2002), as well as simulations (Chesney & Lawson, 2015). IT/IS studied: Social networking sites (Vaghefi et al, 2020), Internet/web browsers (Cenfetelli & Schwarz, 2011), online services (Lemon et al, 2002) as well as technology in general (Hogan et al, 2003).…”

Section: Out Of 50 Articles Bmentioning

confidence: 99%

“…Methods used : Surveys (Lin et al, 2020), mixing surveys with interviews (Maier, Laumer, Weinert, et al 2015; Maier, Laumer, Eckhardt, et al 2015), mixing surveys with content analysis (York & Turcotte, 2015), field experiment (Danaher, 2002), lab experiment (Lemon, White, & Winer, 2002), as well as simulations (Chesney & Lawson, 2015).…”

Section: Literature Reviewmentioning

confidence: 99%

A tale of two frames: Exploring the role of framing in the use discontinuance of volitionally adopted technology

Soliman

Tuunainen

2021

Information Systems Journal

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The discontinuance of volitional IS (i.e., information systems adopted, used and discontinued at will) has recently attracted remarkable attention from academics and practitioners alike. However, most research to date has been ahistorical. Ignoring the temporal progression can be problematic when the phenomenon under investigation is dynamic and evolving. To balance this, we adopt a stage modelling approach to understand the process ending with the technology use being discontinued by users of a popular crowdsourcing platform. Two questions guided our investigation: (1) Why do users discontinue using an IS they have volitionally adopted and used? (2) How does IS discontinuance occur over time in such context? We develop a stage model demonstrating that five stages are critical in understanding IS discontinuance: IS framing, goal pursuit, frame disruption, dormancy and quitting, after which possible switching denotes a new cycle. Furthermore, we identify two frames that help us understand why different users interpret and evaluate the technology differently – namely, the gain frame and the hedonic frame. On one hand, a gain frame is linked to the goal of improving one's resources and thus directs the user's attention to the technology's instrumental value. On the other hand, a hedonic frame is linked to the goal of having fun and thus directs the user's attention to the technology's enjoyment value. But, most importantly, we show that the technology's use lifecycle as a whole from initial use to discontinuance is shaped and guided by the user's dominant frame. Our insights elicit a number of important theoretical and practical implications.

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“…The factor of the number of users that can influence the choice can be called "the critical mass". [30] in [31,32,27,33] . Media richness and critical mass are important considerations in choosing social media that are in accordance with user desires.…”

Section: Introductionmentioning

confidence: 99%

Acceptance and Behavior of Social Media Use: Causality Analysis of Media Needs, Media Choice and Intervening Characteristics of Social Media Innovations

Raharjo

Kholil

Sunuantari

2021

SAJSSE

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Social media as one of the implementations of CMC has been widely used by more than half of the world's population in various forms of fulfilling needs and choices in interaction and communication, which is a phenomenon that we can see today. This research aims to see to what extent these needs and choices influence the acceptance and use of social media directly or indirectly through the characteristics of the innovation possessed by these social media. The research method used is a quantitative approach through a survey of the population of the reseacrh, namely students of the communication science study program of PTS in DKI Jakarta, represented by 378 respondents who have been validated. Data analysis using SEM modeling which is divided into measurement and structural models. The results of the research indicate that social media needs and choices have a significant effect on social media acceptance, social media needs and the choices have a significant effect on social media use behavior, then also the social media needs and choices through the characteristics of innovation have a significant effect on social media acceptance and needs. The choice of social media through the characteristics of innovation has a significant effect on the behavior of using social media. This research also shows that the need factors include personal needs, social needs and the need for tension relief and choice factors, namely media richness and critical mass of social media have an influence in accepting and using social media by students.

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Critical Mass and Discontinued Use of Social Media

Cited by 14 publications

References 52 publications

An organisational cultivation of digital resignation?: Enterprise social media, privacy, and autonomy

An organisational cultivation of digital resignation?: Enterprise social media, privacy, and autonomy

A tale of two frames: Exploring the role of framing in the use discontinuance of volitionally adopted technology

Acceptance and Behavior of Social Media Use: Causality Analysis of Media Needs, Media Choice and Intervening Characteristics of Social Media Innovations

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