Critical Success Factors Enterprise Resource Planning (ERP) Implementation in Higher Education

Rizkiana, Adjeng Kartika; Ritchi, Hamzah; Adrianto, Zaldy

doi:10.24198/jaab.v4i1.31551

Cited by 11 publications

(15 citation statements)

References 0 publications

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“…On the other hand, it is also found that System Quality and Consultant Support are also important factors when it comes to ERP implementation. This is consistent with the studies of Rizkiana et al, [17].…”

Section: Multiple Regression Analysissupporting

confidence: 94%

“…Wang and Chen [23] argued about the importance of Consultant Support for the successful ERP implementation. Rizkiana, et al, [17] also supported the argument that consultant support is a critical success factor of ERP implementation. Moreover, study findings [10] assert the presence of significant causal relationship between the consultant support and the ERP system performance.…”

Section: Consultant Support and The Erp Successmentioning

confidence: 89%

“…System Quality (SQ) of an ERP system also affects its implementation [17]. The system flexibility, reliability, ease of use, usefulness of functions, and the response time are the dimension of system quality [18,19].…”

Section: B System Quality and The Erp Successmentioning

confidence: 99%

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Critical Success Factors of ERP Implementation: Evidence from Manufacturing Sector of Karachi

Ghayas¹,

Hussain²,

Ahmad³

et al. 2022

JISR-C

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This study explores the critical success factors of ERP implementation in the manufacturing sector of Karachi. Data were collected from 252 such employees of the manufacturing sector of Karachi who have been using ERP solutions for the time duration of at least one year. Exploratory Factor Analysis and Multiple Regression Analysis were used. The results of the factor analysis indicate the presence of four factors. Three of these factors, namely Data Quality (DQ), System Quality (SQ), and Consultant Support (CS) were the critical success factors, whereas, the fourth was the dependent variable i.e. successful ERP Implementation or ERP Success. Once the factors were extracted, the reliability was tested, and then the CFA was used to test the convergent and discriminant validity of the instrument. Multiple Regression Analysis was then applied to determine the impact of each factor on successful ERP Implementation or ERP Success. It was found that the Data Quality (DQ), System Quality (SQ) and Consultant Support (CS) have a significant impact on Successful ERP Implementation (henceforth known as ERP Success). Therefore, it is recommended that while implementing the ERP systems, firms must ensure that data accuracy while they are entering the data or providing the data to the vendor/consultant. It is also recommended that the firms must be mindful of the system quality and the consultancy services (software support services) provided by the ERP vendor.

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Section: Multiple Regression Analysissupporting

confidence: 94%

Section: Consultant Support and The Erp Successmentioning

confidence: 89%

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Critical Success Factors of ERP Implementation: Evidence from Manufacturing Sector of Karachi

Ghayas¹,

Hussain²,

Ahmad³

et al. 2022

JISR-C

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“…The implementation of ERP technology in universities enables efficient and cost-effective office administration, personnel management, and procurement, whilst reducing paper usage in administrative correspondence (Maulana, 2018). The primary reason for universities to adopt ERP is to improve their student services and to maintain a competitive edge through improved operational efficiency (Rizkiana et al, 2021). Due to modern developments in technology and globalisation, the nature of higher education (HE) is evolving continuously, with many institutions of various sizes and types struggling to remain competitive by strengthening their technological skills alone.…”

Section: Introductionmentioning

confidence: 99%

ERPs in Higher Education Institutions: Motivations, Challenges, and Success Factors

Alhazmi¹,

Alsakkaf²,

Motahar³

et al. 2023

JST

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Enterprise Resource Planning Systems (ERPs) are of vital importance to all institutions, especially those involved in higher education (HEIs). However, the level of their implementation among these institutions has shown poor results. Currently, higher education institutions in Malaysia have yet to explore factors leading to the successful implementation of ERPs. There is a lack of research on ERP systems implemented in HEIs, especially regarding their success factors. As such, a literature review was conducted on ERPs in higher education institutions, discussing the advantages of different systems; their obstacles to implementation; and their success factors in HEIs. This review concluded with two theories by which to define the most critical and impactful factors to these systems' success. It is hoped that this review will help HEIs to understand the factors that might lead to the successful implementation of ERPs. In addition, implementing ERPs successfully in higher education will help develop a global competitive advantage, as well as affect the satisfaction levels of stakeholders in HEIs. Whilst investments in ERP systems by modern organisations are becoming increasingly common – especially amongst higher education institutions - the lack of previous empirical research in this environment has neglected the potential benefits of these systems.

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“…In addition, AISs are usually implemented before any other business application since they ensure mandatory regulations compliance (i.e., bookkeeping and financial statements disclosure) [13]. AISs (even when cloud-based) currently in use by all the companies are designed as centralised systems [14][15][16] to ensure security principles as confidentiality [17,18], controllability (direct access and liberate chain of command) [19] and costeffectiveness [20,21]. Moreover, all other business applications are built in the ERPs around the AISs to gather and provide (input or output) data for further analyses, consistent with the accounting results [13,22,23].…”

Section: Introductionmentioning

confidence: 99%

Blockchain, Enterprise Resource Planning (ERP) and Accounting Information Systems (AIS): Research on e-Procurement and System Integration

Faccia

Petratos

2021

Applied Sciences

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Accounting information systems (AISs), the core module of any enterprise resource planning (ERP) system, are usually designed as centralised systems. Nowadays, the continuous development and applications of blockchain, or more broadly—distributed ledger technology (DLT), can change the architecture, overcome and improve some limitations of centralised systems, most notably security and privacy. An increasing number of authors are suggesting the application of blockchain technologies in management, accounting and ERPs. This paper aims to examine the emerging literature on this field, and an immediate result is that blockchain applications can have significant benefits. The paper’s innovative contribution and considerable objective are to examine if blockchain can be successfully integrated with AIS and ERPs. We find that blockchain can facilitate integration at multiple levels and better serve various purposes as auditing compliance. To demonstrate that, we analyse e-procurement systems and operations using case study research methodology. The findings suggest that DLT, decentralised finance (DeFI), and financial technology (FinTech) applications can facilitate integrating AISs and ERP systems and yield significant benefits for efficiency, productivity and security.

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Critical Success Factors Enterprise Resource Planning (ERP) Implementation in Higher Education

Cited by 11 publications

References 0 publications

Critical Success Factors of ERP Implementation: Evidence from Manufacturing Sector of Karachi

Critical Success Factors of ERP Implementation: Evidence from Manufacturing Sector of Karachi

ERPs in Higher Education Institutions: Motivations, Challenges, and Success Factors

Blockchain, Enterprise Resource Planning (ERP) and Accounting Information Systems (AIS): Research on e-Procurement and System Integration

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