Critical Success Factors in Implementing IT in MSMEs

Márquez, Nestor Alberto Zapata; Quintero, José Melchor Medina; Sáenz, Francisco Isaí Morales; Ábrego-Almazán, Demián

doi:10.25100/cdea.v35i63.6874

Cited by 4 publications

(8 citation statements)

References 19 publications

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“…The implementation of information technology is another factor that reduces risk, as it enables the growth of MSEs. The important thing in this investment is to think about how operations will be impacted, optimizing processes and activities [118].…”

Section: Discussionmentioning

confidence: 99%

“…The techniques for data analysis were: multiple linear regression [3,7,21,24,84,89,[95][96][97]103], factor analysis [22,74,95,97,98,102,109,111,117,118], t test [19,77,97,101,102], correlation [24,89,97], analysis of main components [25], analysis of variance [97], descriptive statistics [15,89,104,107], SWOT Analysis [77], logistic regression [92,93,101], cluster analysis [98], structural equation modeling [86,102,109], and survival analysis [9,99].…”

Section: Descriptive Analysismentioning

confidence: 99%

“…In a globalized world, technology and product innovation are essential for a company to minimize its risk of mortality. The use of technological tools provides a competitive advantage in the market when compared to organizations that do not have them [118].…”

Section: Relationship Between Subdimensions and Risk Of Mortality In ...mentioning

confidence: 99%

“…All risk factors, when they occur, result in a reduction in productivity [5], performance, growth [84], demand, sales, profit, investments [118], and competitiveness [118], leading MSEs to mortality risk.…”

Section: Relationship Between Subdimensions and Risk Of Mortality In ...mentioning

confidence: 99%

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Mortality Risk Factors in Micro and Small Businesses: Systematic Literature Review and Research Agenda

et al. 2022

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Most micro and small businesses (MSEs) are limited in organizational structure, financial resources, technology, and management strategies. Due to these limitations, there are many risks involved in this sector. Understanding the aspects that contribute to the risk of mortality among MSEs is important to guide entrepreneurs in the development of strategic actions and to assist governments in the elaboration of policies that support the creation of new ventures. For this, it is important to know the key factors that contribute to the risk of business mortality. Thus, the following research questions emerge: What is the state of the art on the subject of business mortality in MSE? What are the factors that contribute to the risk of mortality in MSE? What is the relationship between the factors that contribute to the risk of mortality in MSE? The objective of this research was to analyze what the risk factors are for MSE mortality and how they are related to each other. From a systematic literature review, the state of the art on the topic of business mortality in MSEs was evidenced and its risk factors were identified. One hundred and six articles, published from January 2000 to February 2021, were analyzed. The results showed 36 mortality risk factors and highlighted the risks associated with innovative processes, business management, and the characteristics of the entrepreneur. This study contributes to a theoretical framework on corporate mortality and provides an agenda for future research, showing gaps to be explored. In terms of managerial implications, we suggest that entrepreneurs prioritize training initiatives, investing in education, that MSEs participate in cooperation networks to establish partnerships between stakeholders, and that they invest in technological tools to make companies more competitive in the market.

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Section: Discussionmentioning

confidence: 99%

Section: Descriptive Analysismentioning

confidence: 99%

Section: Relationship Between Subdimensions and Risk Of Mortality In ...mentioning

confidence: 99%

Section: Relationship Between Subdimensions and Risk Of Mortality In ...mentioning

confidence: 99%

See 2 more Smart Citations

Mortality Risk Factors in Micro and Small Businesses: Systematic Literature Review and Research Agenda

et al. 2022

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“…Faktor tersebut meliputi faktor pemilik usaha (usia, pendidikan, dan pengalaman), biaya implementasi teknologi digital, literasi teknologi, dan regulasi pemerintah. Menurut Marquez et al (2019), biaya aplikasi dan literasi teknologi merupakan faktor yang memengaruhi penggunaan teknologi digital UMKM di Kota Ciudad Victoria, Meksiko.…”

Section: Pendahuluanunclassified

Peran Aplikasi Digital Pada Kinerja Bisnis Kedai Kopi Skala Mikro Di Diy

Maryatmo

Pamenta

2023

modus

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This study aims to determine the relationship between the determinants of the use of digital applications on business performance. Determinants of the use of digital applications are measured using: the age of the business owner, the last education of the business owner, the experience of the business owner, business location, business size, application cost, technology literacy, government, and internet access speed. Meanwhile, business performance is measured using indicators: revenue, sales output, number of employees, and customers. The object of research is the micro-scale coffee shop businesses in the Province of DIY. Data is collected through structured questionnaires and distributed online using Google Forms. A total of 100 respondents were collected using the purposive sampling method. It is employed cross-tabulation and the chi-square test to process the data. The results showed that the speed of internet access relates to sales output, number of employees, and number of customers. Business size and government have a relationship with income. The age of the business owner relates to sales output. In contrast, other variables do not relate to each other. Keywords: business performance; digital application; coffee shop, Yogyakarta Penelitian ini bertujuan untuk mengetahui hubungan antara determinan penggunaan aplikasi digital terhadap kinerja bisnis. Determinan penggunaan aplikasi digital diukur dengan menggunakan: umur pemilik usaha, pendidikan terakhir pemilik usaha, pengalaman pemilik usaha, lokasi usaha, ukuran usaha, biaya aplikasi, literasi teknologi, pemerintah, dan kecepatan akses internet. Sedangkan kinerja bisnis diukur dengan pendapatan, output penjualan, jumlah karyawan, dan jumlah pelanggan. Objek penelitian adalah usaha kedai kopi skala mikro di Provinsi DIY. Data dikumpulkan melalui kuesioner terstruktur dan didistribusikan secara daring menggunakan Google Form. Sebanyak 100 responden berhasil dikumpulkan dengan menggunakan metoda sampel bertujuan. Data diolah dengan menggunakan alat analisis tabulasi silang dan uji kai kuadrat. Hasil penelitian menunjukkan bahwa kecepatan akses internet memiliki hubungan terhadap output penjualan, jumlah karyawan, dan jumlah pelanggan. Ukuran usaha dan pemerintah memiliki hubungan terhadap pendapatan. Umur pemilik usaha memiliki hubungan terhadap output penjualan. Sedangkan variabel lainnya tidak saling berhubungan. Kata Kunci: kinerja bisnis; aplikasi digital; usaha skala mikro; kedai kopi; Yogyakarta

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Enhancing Information Technology Adoption Potential in MSMEs: a Conceptual Model Based on TOE Framework

Hendri,

Sudarmilah

2024

JUITA

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The adoption of Information Technology (IT) by Micro, Small, and Medium Enterprises (MSMEs) has become essential in the digital era. Nevertheless, challenges persist, such as enhancing IT adoption in the MSMEs sector and optimizing its benefits. This research aims to create a comprehensive model based on the Technology- Organization-Environment (TOE) framework by analyzing technological, organizational, and environmental factors influencing IT adoption among MSMEs in Pangandaran, Indonesia. Employing a quantitative approach, an online questionnaire was distributed to MSMEs, and data were analyzed using Partial Least Square-Structural Equation Modeling (PLS- SEM) through SmartPLS. The study significantly contributes to understanding IT adoption, emphasizing organizational context as the primary predictor, followed by technological and environmental contexts. Positive relationships were found between four contextual constructs: complexity, top management support, organizational readiness, and competitive pressure towards IT adoption in MSMEs. Conversely, compatibility and government support exhibited negative impacts. These findings have practical implications for Indonesian MSMEs by enhancing understanding of factors influencing IT adoption to support business operations. Furthermore, these findings hold the potential to assist MSMEs and the Indonesian government in optimizing IT adoption success. The generated data can be employed by MSMEs management authorities to devise strategies for enhancing IT adoption among MSMEs.

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Critical Success Factors in Implementing IT in MSMEs

Cited by 4 publications

References 19 publications

Mortality Risk Factors in Micro and Small Businesses: Systematic Literature Review and Research Agenda

Mortality Risk Factors in Micro and Small Businesses: Systematic Literature Review and Research Agenda

Peran Aplikasi Digital Pada Kinerja Bisnis Kedai Kopi Skala Mikro Di Diy

Enhancing Information Technology Adoption Potential in MSMEs: a Conceptual Model Based on TOE Framework

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