“…Studies documented the influence of Confucian values on work ethics (Yoo and Donthu, 2002;Baumann et al, 2016). Additionally, research has found an impact on marketing processes such as new product development processes (Subramanian et al, 2019), marketing communications (Hsieh, 2010;Zhu, 2009), customer relationship management (Jia and Wang, 2013;Liu et al, 2009;Murphy and Wang, 2006), negotiation (Warden and Chen, 2009;Eng and Jin Kim, 2006) and sales management (Lee et al, 2009;Lu et al, 1999). During negotiations, Chinese managers are found to be more culturally sensitive to distant cultures whilst practicing self-interest sacrifice and face-saving to the benefit of the other party (Warden and Chen, 2009).…”