Proceedings of the 2009 ACM Symposium on Applied Computing 2009
DOI: 10.1145/1529282.1529641
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Cross-organizational ERP management

Abstract: This paper deals with the development and use of business cases in support of cross-organizational enterprise resource planning (ERP)-enabled e-business integration initiatives. In order to ensure that such a project starts successfully, we will focus on preimplementation activities. We propose a set of business case guidelines that emphasize the importance of benefits management during ERP implementations.

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Cited by 23 publications
(11 citation statements)
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“…3 The ERP Vendor's Business Case ERP systems can be divided into two groups, namely ERP I and ERP II [13]. While ERP I systems focus on integration of back-office ISs, ERP II systems (which we consider here) focus on collaboration among companies and their customers, serve all sectors and have open webbased architectures.…”
Section: Cross-enterprise Collaborative Business Processesmentioning
confidence: 99%
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“…3 The ERP Vendor's Business Case ERP systems can be divided into two groups, namely ERP I and ERP II [13]. While ERP I systems focus on integration of back-office ISs, ERP II systems (which we consider here) focus on collaboration among companies and their customers, serve all sectors and have open webbased architectures.…”
Section: Cross-enterprise Collaborative Business Processesmentioning
confidence: 99%
“…While ERP I systems focus on integration of back-office ISs, ERP II systems (which we consider here) focus on collaboration among companies and their customers, serve all sectors and have open webbased architectures. ERP II are complex systems that have more difficulties in coordination among partners as well as in management and assessment, and, thus, can lead to more frequent failures [13].…”
Section: Cross-enterprise Collaborative Business Processesmentioning
confidence: 99%
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“…On the other hand, those who discuss benefit realization and assessment, do not discuss the identification of benefits [14,15]. Shang et al [13] provide the most complete benefits list from all benefit categorizations [16]. In each benefit categorization a distinction can be made between tangible and intangible benefits [17].…”
Section: Benefits Managementmentioning
confidence: 99%
“…ERP systems are packaged software applications that support most of a company's information needs within and across functional areas in an organization [14]. Modern ERP systems serve as the foundation for a wide range of e-business models within one company as well as throughout the value chain [15]. In ERP systems based on modular software structure and a centralized database, information flows in manufacturing, finance, sales, distribution as well as human resources processes that can be integrated in real-time [16].…”
Section: Introductionmentioning
confidence: 99%