SummaryThe platelet collagen receptor, glycoprotein (GP)VI, of the immunoreceptor family forms a complex with the von Willebrand factor (VWF) receptor, GPIb‐IX‐V, critical for initiating thrombus formation. GPVI is co‐associated with Fc receptor γ‐chain (FcRγ), which contains a cytoplasmic immunoreceptor tyrosine‐based activation motif domain, involved in activation of Syk, and a signalling cascade leading to (i) activation of αIIbβ3, which binds VWF and fibrinogen and mediates platelet aggregation, and (ii) metalloproteinase‐mediated shedding of the GPVI ectodomain (blocked by Syk inhibitors), a key mechanism for regulating GPVI surface expression. In this study, we report a familial case of abnormal platelet aggregation with dysfunctional signalling through GPVI that uniquely demonstrates divergent αIIbβ3‐activating and GPVI‐shedding pathways. The patient is a 60‐year‐old female with a history of immune disorders, excessive bleeding from childhood and a life‐threatening haemorrhage post‐trauma. Platelet aggregation to ADP, thrombin receptor‐agonist peptide or ristocetin/VWF was normal (indicating normal expression and function of αIIbβ3), but platelet aggregation to GPVI agonists, collagen, collagen‐related peptide, or convulxin, was defective. Both GPVI/FcRγ expression and ligand‐induced GPVI ectodomain shedding were normal, confirming expression of functional GPVI/FcRγ, but suggesting a signalling defect downstream of Syk. A genetic defect in GPVI/Fcγ signalling compromising platelet function is hypothesised in this family.