2014
DOI: 10.1016/j.giq.2013.11.005
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Crowdsourcing civility: A natural experiment examining the effects of distributed moderation in online forums

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Cited by 133 publications
(97 citation statements)
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“…Such norms could be further reinforced by 'community policing', in the form of moderators working to remove undesirable elements from the online space (Lampe et al, 2014). As deindividuation is positively associated with group identification, norms established by the imagined community may help to strengthen the prosocial 95 behaviours exhibited online (Mikal et al, 2015).…”
mentioning
confidence: 99%
“…Such norms could be further reinforced by 'community policing', in the form of moderators working to remove undesirable elements from the online space (Lampe et al, 2014). As deindividuation is positively associated with group identification, norms established by the imagined community may help to strengthen the prosocial 95 behaviours exhibited online (Mikal et al, 2015).…”
mentioning
confidence: 99%
“…Interpersonal swearing may occur more readily in some online community settings where anonymity decreases personal identifiability and accountability, and thus can promote users' disinhibition tendency [4,23,24]. For example, [25] showed that anonymous textual comments in Washington Post website contained twice more interpersonal attacks than in its counterpart Facebook page where comments are explicitly linked to commenters' real identities.…”
Section: Interpersonal Swearingmentioning
confidence: 99%
“…Second, making contributors' backgrounds, positions, and political/ideological belief systems transparent would ensure that participants are well informed, which is important for effective deliberation (Carpini et al 2004;Lampe et al 2014). In the Future Melbourne case, to avoid conflicts of interest, the participants disclosed their relationships with the City of Melbourne when applicable; these included contractors, consultants, and employees.…”
Section: Conclusion and Recommendationsmentioning
confidence: 99%
“…In the Future Melbourne case, to avoid conflicts of interest, the participants disclosed their relationships with the City of Melbourne when applicable; these included contractors, consultants, and employees. For policy idea forums, it might be helpful to give participants an option to disclose a political background, such as 'liberal' or 'conservative' (Lampe et al 2014).…”
Section: Conclusion and Recommendationsmentioning
confidence: 99%