“…It is already proven that in government departments and other public sector organizations, developing socio-technical capabilities, like significant human and systems-based capabilities, will help to support a more effective description of information resources, collections and their context in online environments (Jones & Vines, 2016). Researchers have started to link KM with connection and context (Srikantaiah & Koenig, 2008;Dong, Hung, & Cheng, 2016), by assuming that an enhancement in the knowledge sharing intentions can be achieved by a continual enhancement of Knowledge Management Systems (KMSs) (Dong, Hung, & Cheng, 2016).…”