Cultural Competence Training for Clinical Staff

Abstract

In an environment of changing demographics and health care disparities, it is essential that nurses continue to develop competence in providing care across cultures. This article presents the findings of a pilot project to measure and compare self-reported cultural competence scores before and after participation in one of the core classes of a cultural competence curriculum. Cultural competence of the staff of a patient care unit (N = 98) was assessed prior to the class, at 3 months, and at 6 months posteducation using the Inventory for Assessing the Process of Cultural Competence Among Healthcare Professionals-Revised. The results demonstrated that following an educational intervention the participants self-reported a statistically significant increase (p = .03) in cultural competence within the category range of cultural awareness. Providing cultural competence education may better equip nurses to care for patients from diverse cultures.

Immigrant nurses’ perceptions on cultural differences‐based job concerns: A phenomenological study in Shanghai China

“…This would encourage collaboration among employees and improve their well-being, which is vital for increasing nurses' job satisfaction (Dickson, Smith, Grojean, & Ehrhart, 2001;Koh & Boo, 2001). In July 2005, the board of directors of the American Organization of Nurse Executives issued their position statement on diversity, which emphasises that staff have the right to expect consideration of their individuality within the context of their culture and society as a whole (Delgado et al, 2013). Immigrant nurses need to have the same opportunities to continue education and obtain title promotions as local nurses, because opportunities for career advancement and subsidies to continue education have been found to be important recruitment incentives (McGillis Hall et al, 2009).…”

Cultural Competence Among Italian Nurses: A Multicentric Survey

“…The lack of knowledge can also lead to a misinterpretation of patients' needs, with risks for diagnostic and therapeutic errors (Alpers & Hanssen, 2014;Canto et al, 2000;Dias, Gama, Gargaleiro, & Martins, 2012). Several studies among nurses showed a positive correlation between educational training and cultural competence in different multi-ethnic countries such as the United States and Canada (Delgado et al, 2013;Doorenbos & Schim, 2004;Schim et al, 2005Schim et al, , 2006Starr & Wallace, 2009, 2011Weech-Maldonado et al, 2012), the United Kingdom (Gerrish, 2001), Switzerland (Casillas et al, 2014), and Sweden (Berlin, Johansson, & Törnkvist, 2006;Berlin, Nilsson, & Törnkvist, 2010). Recently, in Italy, the number of immigrants has been increasing, and foreign residents account for 8% of the entire registered Italian population (OECD, 2013).…”

The Impact of Personality Traits and Intercultural Sensitivities of Nursing Students on Their Professional Values

“…This study asserted that cultural sensitivity was a significant factor in the development of professional values. Analysis of the impact of growth in ethnic populations and global immigration demonstrates the need for healthcare workers to be educated in cultural competency/sensitivity in order to decrease health disparities and achieve patientcentered high-quality care (Delgado et al, 2013;Kohlbry, 2016). Healthy People 2020 (2015) highlights the need to address the social determinants of health, including cultural competency (Kohlbry, 2016).…”