Culturally Complex Work Settings: Characteristics and Requirements for Leadership from a Relational Perspective

Sackmann, Sonja A.

doi:10.1007/978-3-031-27454-1_16

Relational Economics and Organization Governance

2023

DOI: 10.1007/978-3-031-27454-1_16

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Culturally Complex Work Settings: Characteristics and Requirements for Leadership from a Relational Perspective

Sonja A. Sackmann

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Cited by 2 publications

References 32 publications

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What if we focus on developing commonalities? Implications of a relational concept for transcultural management

Grünfelder,

Baumann Montecinos

2024

Int'l Jnl of Cross Cultural Management

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Organisations such as multinational enterprises (MNEs) coexist and constantly compete and cooperate in complex networks of value creation that cross geographical and cultural borders. To address the corresponding management implications, traditional theoretical concepts have often focused on national cultures, thus simplifying cultural complexity and the realities of cross-cultural cooperation. This is reflected in a prevailing problem-focused view of culture and solutions such as adaptation, adjustment, and the development of intercultural skills at an individual level. Against this backdrop, this article explores the conceptual implications of a transcultural approach to management that focuses on developing commonalities rather than on managing cultural differences. Such an approach is in line with the “relational turn” in the social sciences, which proposes a conceptual shift away from a focus on entities (e.g., nations, individuals, leaders, groups or organisations) towards a focus on continuously unfolding relations. Accordingly, transculturality emphasises the relational nature of culture itself and pursues the continuity of cooperation as its main goal. Specifically, this article develops a total of four models of transcultural management: it introduces the relational event as the unit of analysis, describes an experience-based and commonality-focused transcultural learning model, develops an approach to identify and foster cooperation corridors, and finally presents the Transcultural Management System to productively relate the global and local level of MNEs.

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What if we focus on developing commonalities? Implications of a relational concept for transcultural management

Grünfelder,

Baumann Montecinos

2024

Int'l Jnl of Cross Cultural Management

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Exploring mid-level leaders’ perceptions of organisational culture at cash management company

Pillay,

Dhanpat,

De Braine

2023

SA Journal of Human Resource Management

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Orientation: Mid-level leadership has an important role to play in driving organisational culture for effective organisational functioning.Research purpose: This study aimed to examine the perceptions of mid-level leaders in a cash management company in South Africa on their influence on organisational culture.Motivation for the study: While studies have been conducted on leadership and organisational culture within various sectors of the South African economy, the cash management industry has been commonly overlooked, despite the essential role played by these organisations.Research approach/design and method: This study followed a qualitative research approach. A purposive sample of 12 mid-level leaders was interviewed using semi-structured interviews. Braun and Clarke’s thematic analysis was used to extract themes.Main findings: The main finding revealed that mid-level leaders primarily influenced organisational culture as they met operational goals and second by encouraging employee development, safety and risk management, compliance, information sharing and personal interaction. Other emergent themes included perceived challenges to the organisation’s culture and prominent strengths of the organisation’s culture.Practical/ managerial implication: This study shows the role that mid-level leadership has to drive organisational culture. Organisations should therefore use mid-level leaderships’ insight into strengthening organisational culture.Contribution/ value add: This study supports the role of mid-level leaders and their influence on fostering an organisation’s desired cultural outcomes. A conceptual model of culture enablement adds to the understanding of organisational culture and strengthens the study’s contribution to the body of knowledge.

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Culturally Complex Work Settings: Characteristics and Requirements for Leadership from a Relational Perspective

Cited by 2 publications

References 32 publications

What if we focus on developing commonalities? Implications of a relational concept for transcultural management

What if we focus on developing commonalities? Implications of a relational concept for transcultural management

Exploring mid-level leaders’ perceptions of organisational culture at cash management company

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