“…Most of the industries have been influenced by this emerging technology-based approach to business (Gunasekaran & Love, 1999). Previous literature on IT in developing countries has focused on development of national policies (Bhatnager & Odreda, 1992;Madon, 1992), development of manpower (Aladwadni, 2001;Bhatnager, 1992;Kanungo, Sadavarti, & Srinivas, 2001;Montealegre, 1998;Pawar, 1992), using tested technologies (Galvas, 1989), managing IT investments (Avgerou, 1998;Heeks, 2002;Kraemer & Dedrick, 2001), and role of consultants in deploying technologies (Palvia, Palvia, & Zigli, 1992).…”