Curvilinear relationship between experienced incivility and nontask behavior in Korean companies

Abstract

PurposeMost existing studies treat the relationship between experienced incivility and behavioral responses as linear. However, the current study examines the curvilinear relationships between experienced incivility and organizational citizenship behavior (OCB) and instigated incivility using conservation of resources (COR) theory and by referring to related studies that have identified typical positive and negative employee nontask behaviors. Furthermore, this study identifies turnover intention as a moderator of these curvilinear relationships.Design/methodology/approachAll samples were obtained from respondents working for Korean companies listed on the Korean Securities Dealers Automated Quotations (KOSDAQ); 228 samples were used for the analysis. A quadratic regression function was established to analyze the curved relationships according to hierarchical stages.FindingsOur analysis determined that a U-shaped curvilinear relationship exists between experienced incivility and OCB, and an inverted U-shaped curvilinear relationship exists between experienced and instigated incivility. However, the moderating effect of turnover intention is significant only in the relationship between experienced and instigated incivility.Originality/valueThis study exhibits three points of originality—first, by simultaneously considering two dependent variables as responses to experienced incivility and examining their response patterns; second, by using a curvilinear relationship model to investigate the relationship between experienced incivility and its dependent variables; and finally, by finding a moderator to the curved relationship.

Impact of investment behaviour on financial markets during COVID-19: a case of UK

“…High profitability is the main aspect that enhances tolerating the general risk present in the UK's financial market. Meanwhile, age has a negative and curvilinear relationship with tolerance (Song & Kim, 2021). This found that the risk of tolerance decreases with age, while another research found that risk tolerance directly increased with age at around the age of 55 and later after this began to decrease.…”

The curvilinear relationship between hindrance stressors and bootlegging: the moderate role of state ownership

“…Employees with acquisition motivation would resort to investing resources and are more likely to create situations that resolve the cause of stress and retain future progress (Zhou et al , 2019). The resource-acquisition tenet has been supported by studies on increased organizational citizenship behavior (Song and Kim, 2019). It is an appropriate theory to apply in investigating how perceived hindrance stressors lead employees to decrease and develop bootlegging.…”

“…Literature that has used the COR theory to explore employees’ proactive responses has indicated that curved relationships may be useful for capturing the association between hindrance stressors and bootlegging. In this study, we aim to obtain a better understanding of bootlegging by combining employees’ resource conservation-based and resource acquisition-based motivations under hindrance stressors (Lam et al , 2015; Lindberg et al , 2013; Song and Kim, 2019; Zhou et al , 2019).…”