Customer–supplier relationship management in an intelligent supply chain network

Ounnar, Fouzia; Pujo, Patrick; Mekaouche, Lynda; Giambiasi, Norbert

doi:10.1080/09537280701403736

Cited by 43 publications

(19 citation statements)

References 20 publications

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“…supplier evaluation and supplier training) is higher in larger organisations (see Ounnar et al 2007;Koufteros, Cheng and Lai 2007). Larger organisations have greater ability to invest in core resources such as human and financial resources which are deemed essential for any supplier development programme (e.g.…”

Section: Hypothesis 1 Supplier Development Is Positively Associated mentioning

confidence: 99%

A contingency view on the impact of supplier development on design and conformance quality performance

Salimian

Rashidirad

Soltani

2017

Production Planning & Control

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This study extends contingency theory's account of organisational size and culture by exploring the relationship between supplier development and internal quality performance. Drawing on supplier development research, the study aims to examine the moderating impact of organisational size and culture on the relationship between supplier development and design and conformance quality dimensions. Using survey data of 518 UK manufacturing organisations, we found that larger organisations with greater access to resources and a strong SCO culture tend to place the most weight on supplier development programmes which in turn yield higher internal quality performance. These findings contribute to 'Operations Management Practice Contingency Research (OM PCR)' and will raise awareness among operations managers of their future sourcing decisions.

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Section: Hypothesis 1 Supplier Development Is Positively Associated mentioning

confidence: 99%

A contingency view on the impact of supplier development on design and conformance quality performance

Salimian

Rashidirad

Soltani

2017

Production Planning & Control

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“…AHP and preference ranking. Ounnar et al (2007) Proposed self-organised control to evaluate suppliers to improve customer-supplier relationship.…”

Section: Referencementioning

confidence: 99%

A review of applications of Analytic Hierarchy Process in operations management

Subramanian

Ramanathan

2012

International Journal of Production Economics

489

218

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“…It was a study at the operational level where warehouses had a reorder point system policy, and factories optimised their production schedule. Ounnar et al (2007) proposed a decentralised approach for the customer?supplier relationship, based on the holonic concept. This study was at strategic level since they were interested in supplier selection based on a call for proposals and evaluation with AHP.…”

Section: Literature Reviewmentioning

confidence: 99%

Decentralised capacitated planning with minimal-information sharing in a 2-echelon supply chain

Ogier

Chan

Chung

et al. 2015

International Journal of Production Research

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Customer–supplier relationship management in an intelligent supply chain network

Cited by 43 publications

References 20 publications

A contingency view on the impact of supplier development on design and conformance quality performance

A contingency view on the impact of supplier development on design and conformance quality performance

A review of applications of Analytic Hierarchy Process in operations management

Decentralised capacitated planning with minimal-information sharing in a 2-echelon supply chain

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