Organizations face unique challenges in communicating interactively online with publics that comprise dauntingly large numbers of individuals. This online survey examined the perceptions of people who had experienced interactive communication with a large consumer-tech-industry company via organizational blogs. Those reporting the greatest exposure to the blogs in this study were more likely to perceive the organization as communicating with a conversational voice. Conversational human voice and communicated relational commitment (relational maintenance strategies) correlated positively with trust, satisfaction, commitment, and control mutuality (relational outcomes). Building on prior research, this survey supports a model of distributed public relations-one in which key outcomes of public relations are fostered by a wide range of people communicating interactively while representing an organization.Public relations scholars have heralded the Internet for its potential as a tool for dialogue and two-way communication. If public relations is about mutually beneficial relationships between organizations and publics, then the Internet holds tremendous promise for improving the communication that is an essential part of developing and sustaining such relationships when organizations and publics both have access to online media (Wright, 1998(Wright, , 2001. As Internet technologies emerged on the horizons of public relations scholarship in the 1990s and early 2000s many theorists and researchers were turning their attention to relational outcomes as important goals for public relations work, emphasizing the role of organizational and public behaviors while acknowledging the importance of communication in building and maintaining organization-public relationships (Ledingham, 2003).Many early studies of the Internet and public relations focused on the way large, for-profit companies were using the Web by analyzing the content of their Web