Dare to Care: Exploring the Relationships between Socio-Moral Climate, Perceived Stress, and Work Engagement in a Social Service Agency

Steinheider, Brigitte; Hoffmeister, Vivian; Brunk, Kara L.; Garrett, Tara; Muñoz, Ricky T.

doi:10.1080/01488376.2019.1575324

Cited by 8 publications

(13 citation statements)

References 40 publications

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“…As professionals who work with individuals in crisis, campus-based victim advocates often experience burnout, compassion fatigue, and secondary traumatic stress (Benuto et al, 2018; Cummings et al, 2018; Steinheider et al, 2020). These psychosocial outcomes can influence how advocates engage with their work and their perceptions of the effectiveness of their work (Hippel et al, 2019; Savaya et al, 2016).…”

Section: Discussionmentioning

confidence: 99%

“…Research has found that individuals who work in helping professions may experience negative psychological outcomes such as burnout, secondary trauma, and compassion fatigue (Cummings et al, 2018). Individuals who have direct contact with clients are more likely to experience workplace-related stress than administrators (Steinheider et al, 2020). Community-based victim advocates are likely to experience burnout, and compassion fatigue, regardless of the number of years working in the field (Singer et al, 2020).…”

Section: Literature Reviewmentioning

confidence: 99%

“…Psychosocial factors connected to the workplace may also be associated with perceptions of work and the workplace for those in helping professionals. Perceived stress was negatively correlated with work engagement amongst employees of an interpersonal violence agency (Steinheider et al, 2020). Researchers found an association between burnout and feeling like one is unable to help their clients amongst community mental health workers (Hippel et al, 2019) and national hotline advocates (Kulkarni et al, 2012).…”

Section: Literature Reviewmentioning

confidence: 99%

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Perceptions of Institutional Response to Sexual Assault Amongst College-Based Victim Advocates

Nightingale

2023

J Interpers Violence

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Federal law in the United States mandates that institutions of higher education address sexual assault within their communities. Colleges and universities have increasingly hired full-time professionals to manage response efforts, including campus-based victim advocates. Campus-based advocates provide emotional support, help students access and understand report options, and ensure students receive appropriate accommodations. Very little is known about the experience or perceptions of campus-based victim advocates. In this study, 208 professional campus-based advocates from across the United States completed an anonymous online survey focused on their perceptions of campus response to sexual assault. Multiple regression analysis was applied to investigate how psychosocial factors (burnout, secondary trauma, and compassion satisfaction) and organizational factors (perceptions of leadership, organizational support, and community relational health) were associated with advocate perceptions of institutional response to sexual assault. Findings indicate that while advocates experience burnout and secondary trauma, and have lower than average compassion satisfaction scores, these psychosocial outcomes do not influence their perception of response efforts. However, all the organizational factors significantly contribute to how advocates view response. The more positively advocates viewed leadership, campus support, and relational health, the more positive they viewed the response efforts on campus. In order to improve response efforts, administrators should engage in meaningful training on sexual assault, include campus advocates in high-level discussions of campus sexual assault and ensure appropriate resources are provided to advocacy services.

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Section: Discussionmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

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Perceptions of Institutional Response to Sexual Assault Amongst College-Based Victim Advocates

Nightingale

2023

J Interpers Violence

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“…Research has commonly investigated SMC as an antecedent of employees' positive affective-motivational states toward their organization, including their sense of psychological ownership (Steinheider and Pircher Verdorfer, 2017), work engagement (Steinheider et al, 2020), and organizational commitment (Weber et al, 2009;Pircher Verdorfer et al, 2013). In this study, we draw on the relational job design framework (Grant, 2007) to argue that SMC increases employees' perceptions of social impact.…”

Section: Socio-moral Climate and Perceived Social Impactmentioning

confidence: 99%

“…An increasing body of research has addressed this issue by examining the effects of ethical organizational climate (Newman et al, 2017) and socially responsible organizational initiatives (Aust et al, 2020;van Dick et al, 2020) on prosocial behavior and decision-making within organizations. Recently, it has been suggested that the concept of socio-moral climate (SMC; Weber et al, 2009) might be particularly useful for understanding how organizational structures and processes shape employee prosocial behavior (e.g., Pircher Verdorfer and Weber, 2016;Steinheider et al, 2020). Integrating principles of communication, cooperation, and conflict resolution, SMC is closely linked to employees' participation in discursive-democratic decision-making in organizations and their prosocial behaviors, such as organizational citizenship behavior, workplace solidarity, and democratic engagement (Weber et al, 2009;Pircher Verdorfer et al, 2013).…”

Section: Introductionmentioning

confidence: 99%

The Spillover of Socio-Moral Climate in Organizations Onto Employees’ Socially Responsible Purchase Intention: The Mediating Role of Perceived Social Impact

et al. 2021

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Due to the pressing environmental and social issues facing the global economic system, the role of organizations in promoting socially responsible behavior among employees warrants attention in research and practice. It has been suggested that the concept of socio-moral climate (SMC) might be particularly useful for understanding how participative organizational structures and processes shape employees’ prosocial behaviors. While SMC has been shown to be positively related to employees’ prosocial behaviors within the work context, little is known about the potential spillover effects of SMC (i.e., associations between SMC and employees’ prosocial behaviors outside the work context). The present study aims to address this gap by investigating how and why SMC is related to employees’ socially responsible purchase intention. Drawing on the relational job design framework, we argue that employees’ perceptions of their social impact may explain why SMC is positively related to responsible purchase intentions. We collected data from 492 employees working in various industries at two measurement points with a time lag of 12 months. Hypotheses were tested using path analysis, in which we controlled for the temporal stability of the study variables. The results showed that SMC was positively related to perceived social impact and socially responsible purchase intention and that perceived social impact was positively related to socially responsible purchase intention. In addition, we found a significant indirect relationship between SMC and socially responsible purchase intention through perceived social impact. The findings provide initial support for the spillover of employees’ work-related experiences onto their responsible purchase intentions within the nonwork domain. This study contributes to the literature by extending the traditional focus of SMC research on the development of moral reasoning skills to suggest that perceived social impact is an important mechanism underlying the relationship between SMC and prosocial behaviors. In terms of practical implications, this study suggests that organizational interventions designed to increase SMC may enhance employees’ perceptions of their social impact.

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Violence Toward Social Workers in Spain and its Association with Burnout, Job Satisfaction and Anxiety

Vallejo-Andrada,

Caravaca-Sánzhez,

Sarasola-Sánchez-Serrano

et al. 2024

Social Work in Public Health

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Dare to Care: Exploring the Relationships between Socio-Moral Climate, Perceived Stress, and Work Engagement in a Social Service Agency

Cited by 8 publications

References 40 publications

Perceptions of Institutional Response to Sexual Assault Amongst College-Based Victim Advocates

Perceptions of Institutional Response to Sexual Assault Amongst College-Based Victim Advocates

The Spillover of Socio-Moral Climate in Organizations Onto Employees’ Socially Responsible Purchase Intention: The Mediating Role of Perceived Social Impact

Violence Toward Social Workers in Spain and its Association with Burnout, Job Satisfaction and Anxiety

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